Jake Fender
Charleston
Summary
Dynamic hospitality professional with a proven track record at The Ryder Hotel, excelling in customer service and multitasking. Recognized for enhancing guest experiences and training staff effectively. Highly reliable team player skilled in managing high-volume environments and maintaining operational excellence. Committed to delivering exceptional service and fostering a positive atmosphere.
Overview
5
5
years of professional experience
Work History
Bartender
Little Palm
07.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Front Desk Agent
The Ryder Hotel
05.2025 - Current
- Managed guest check-in and check-out processes, ensuring a seamless experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated reservations and room assignments using hotel management software.
Barback
Little Palm
09.2024 - 08.2025
- Managed inventory levels to ensure timely restocking of bar supplies.
- Maintained cleanliness and organization of bar area, enhancing overall guest experience.
- Trained new staff on bar procedures and proper handling of equipment.
- Prepared, Batched Cocktails, and house made syrups.
Cook
Lee's Hoagie House
05.2020 - 08.2023
- Assisted in food preparation and ingredient organization for cooking tasks.
- Followed safety and sanitation guidelines to maintain a clean kitchen environment.
- Learned basic cooking techniques under supervision of experienced chefs.
Education
Bachelor of Science - Hospitality And Tourism Management
College of Charleston
Charleston, SC05-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Little Palm
07.2025 - Current
Front Desk Agent
The Ryder Hotel
05.2025 - Current
Barback
Little Palm
09.2024 - 08.2025
Cook
Lee's Hoagie House
05.2020 - 08.2023
Bachelor of Science - Hospitality And Tourism Management
College of Charleston
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