Jacob Young
Greenville
Summary
Dynamic professional with extensive experience in demand planning and forecasting at Michelin North America. Achieved significant improvements in forecast accuracy through the implementation of advanced AI tools. Proficient in Power BI and fostering customer collaboration, enhancing supply chain efficiency and operational visibility. Dedicated to delivering results via strategic process standardization.
Overview
5
5
years of professional experience
Work History
Progress Leader: Demand Planning
Michelin North America
Greenville
10.2024 - Current
- Introduced AI forecasting and revitalized statistical forecasting, transforming 30% of DFU portfolio to advanced models.
- Corrected and validated AI model inputs, proposing new data sources unique to NA.
- Enhanced forecast accuracy by reducing bias by seven points and MAPE by ten points for key customer.
- Migrated from MicroStrategy to CDL-based querying, developing Databricks queries and Power BI semantic model.
- Established standardized customer collaboration processes, defining formats, data points, participants, and requirements.
- Implemented AI-driven deployment forecasting tool, improving MAPE and bias at DC-customer level.
- Reduced safety stock while increasing fill rates through improved forecasting methodologies.
Offtake and MTO Planner
Michelin North America
Greenville
02.2023 - 09.2024
- Managed seasonal offtake flows and Make-to-Order programs, ensuring timely supply for critical launches.
- Delivered 100% of annual demand for new winter tire line, collaborating with non-Michelin offtaker.
- Supported initiatives to reduce excess inventory while enhancing customer fill rates across Michelin's network.
- Led planning initiatives in E2A region, expanding MTO program by 20% year-over-year.
- Negotiated processes around Ramadan shutdowns to ensure uninterrupted customer supply while respecting culture.
- Organized cross-regional summit in Bangkok, facilitating 100% MTO conversion and reducing manual touches.
Export Supply Analyst
Michelin North America
Greenville
11.2022 - 08.2023
- Developed and implemented automated Power BI tool, saving 16 hours weekly while enhancing visibility across global teams.
- Increased collaboration by providing real-time data access, reducing meeting frequency for North American and importing region networks.
- Led AIM region load-in process, achieving first above-target performance in five years with 31% YOY sales increase.
- Coordinated cross-functional efforts among supply chain, logistics, and transportation to ensure timely execution of strategic initiatives.
Import Supply Analyst
Michelin North America
Greenville
04.2021 - 10.2022
- Designed and implemented Power BI dashboard, enhancing operational visibility and reducing manual reporting by 10 hours weekly.
- Facilitated cross-functional collaboration by sharing dashboard with supply chain and marketing/sales teams; adopted globally for intercontinental flows.
- Arbitrated production with four exporting regions to maintain balanced supply and demand across network.
- Resolved discrepancies in supply and demand signals, increasing efficiency of network rebalancing.
- Collaborated with control tower teams to optimize DRP system performance and streamline planning processes.
- Delivered real-time inventory snapshots, ETA updates, and transfer order failure analysis to enhance logistics flow.
- Developed actionable insights from data analysis, guiding strategic decisions within operational frameworks.
Operations Manager
DHL Supply Chain
Greenville
08.2020 - 04.2021
- Supported startup of a 1.1 million sq. ft. facility, managing 50 associates for BMW operations.
- Collaborated with BMW to integrate SAP warehouse management system 'Apollo'.
- Achieved zero missed deliveries post-production launch, sustaining service continuity during ramp-up.
Education
Bachelor of Business Administration - Supply Chain Management
The University of Tennessee, Knoxville, Haslam College of Business
KnoxvilleSkills
- Demand planning and forecasting
- Power BI
- Databricks
- Excel
- CDL querying
- Customer collaboration
- Process standardization
- Supply planning
- Warehouse operations
- Recruiting
- Change management
Timeline
Progress Leader: Demand Planning
Michelin North America
10.2024 - Current
Offtake and MTO Planner
Michelin North America
02.2023 - 09.2024
Export Supply Analyst
Michelin North America
11.2022 - 08.2023
Import Supply Analyst
Michelin North America
04.2021 - 10.2022
Operations Manager
DHL Supply Chain
08.2020 - 04.2021
Bachelor of Business Administration - Supply Chain Management
The University of Tennessee, Knoxville, Haslam College of Business