James Beaver
Moore,SC
Summary
Focused on creating enriching experiences for patrons and employees while maintaining high standards of service excellence
Overview
14
14
years of professional experience
1
1
Certification
Work History
Front of House Manager
Augusta Street Market
10.2024 - Current
- Oversaw daily operations ensuring exceptional guest experiences and service quality.
- Trained and mentored front of house staff, enhancing team performance and customer engagement.
- Implemented efficient reservation management systems, improving seating flow and reducing wait times.
- Developed and enforced standard operating procedures to maintain high operational standards.
- Managed inventory supplies effectively, optimizing cost control while minimizing waste.
- Resolved customer complaints swiftly, enhancing satisfaction and loyalty through effective communication.
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
General Manager
Crazy Bowls and Wraps
10.2022 - 03.2024
- Hired, trained, and supervised employees across multiple locations to ensure operational efficiency.
- Managed weekly food orders to maintain optimal inventory levels.
- Coordinated weekly schedules for team members to optimize workflow.
- Oversaw inventory management to prevent shortages and surpluses.
Restaurant Manager
Six North Café
09.2016 - 09.2022
- Supervised employee training and orientation programs for improved team integration.
- Developed weekly schedules to maximize operational efficiency.
- Oversaw weekly food orders, ensuring timely delivery and availability.
- Maintained accurate inventory records to support business operations.
Restaurant Manager
Fazoli’s Restaurant
07.2011 - 08.2016
- Hired, trained, oriented, and supervised employees for optimal performance.
- Created weekly schedules to ensure adequate staffing levels.
- Managed weekly food orders to maintain inventory supply.
- Conducted inventory checks to track stock levels and reduce waste.
Education
General Studies
Saint Louis Community College
Saint Louis, MissouriSkills
- Restaurant Manager
- Customer Service
- Microsoft Office (Excel, Access, PowerPoint)
Certification
Serve safe certification
Timeline
Front of House Manager
Augusta Street Market
10.2024 - Current
General Manager
Crazy Bowls and Wraps
10.2022 - 03.2024
Restaurant Manager
Six North Café
09.2016 - 09.2022
Restaurant Manager
Fazoli’s Restaurant
07.2011 - 08.2016
General Studies
Saint Louis Community College