Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Beaver

Moore,SC

Summary

Focused on creating enriching experiences for patrons and employees while maintaining high standards of service excellence

Overview

14
14
years of professional experience
1
1
Certification

Work History

Front of House Manager

Augusta Street Market
10.2024 - Current
  • Oversaw daily operations ensuring exceptional guest experiences and service quality.
  • Trained and mentored front of house staff, enhancing team performance and customer engagement.
  • Implemented efficient reservation management systems, improving seating flow and reducing wait times.
  • Developed and enforced standard operating procedures to maintain high operational standards.
  • Managed inventory supplies effectively, optimizing cost control while minimizing waste.
  • Resolved customer complaints swiftly, enhancing satisfaction and loyalty through effective communication.
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.

General Manager

Crazy Bowls and Wraps
10.2022 - 03.2024
  • Hired, trained, and supervised employees across multiple locations to ensure operational efficiency.
  • Managed weekly food orders to maintain optimal inventory levels.
  • Coordinated weekly schedules for team members to optimize workflow.
  • Oversaw inventory management to prevent shortages and surpluses.

Restaurant Manager

Six North Café
09.2016 - 09.2022
  • Supervised employee training and orientation programs for improved team integration.
  • Developed weekly schedules to maximize operational efficiency.
  • Oversaw weekly food orders, ensuring timely delivery and availability.
  • Maintained accurate inventory records to support business operations.

Restaurant Manager

Fazoli’s Restaurant
07.2011 - 08.2016
  • Hired, trained, oriented, and supervised employees for optimal performance.
  • Created weekly schedules to ensure adequate staffing levels.
  • Managed weekly food orders to maintain inventory supply.
  • Conducted inventory checks to track stock levels and reduce waste.

Education

General Studies

Saint Louis Community College
Saint Louis, Missouri

Skills

  • Restaurant Manager
  • Customer Service
  • Microsoft Office (Excel, Access, PowerPoint)

Certification

Serve safe certification

Timeline

Front of House Manager

Augusta Street Market
10.2024 - Current

General Manager

Crazy Bowls and Wraps
10.2022 - 03.2024

Restaurant Manager

Six North Café
09.2016 - 09.2022

Restaurant Manager

Fazoli’s Restaurant
07.2011 - 08.2016

General Studies

Saint Louis Community College

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James Beaver