Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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James Bowen

Greenville

Summary

Dynamic professional with extensive experience in staff management and customer relations, notably as General Manager at Marcos Pizza Franchising. Proven track record in enhancing sales and profitability through strategic planning and team leadership. Skilled in money handling and fostering a positive work environment, driving employee satisfaction and operational efficiency.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Diligent [Desired Position] with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Papa John's Pizza
04.2018 - 12.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

General Manager

Marcos Pizza Franchising, Broomfield
12.2024 - 09.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.

Press Machine Operator

Fort Dearborn
12.2016 - 04.2018
  • Maintained detailed records of machine settings, production data, and material usage to facilitate accurate reporting and inventory management.
  • Actively participated in weekly team meetings to discuss production goals, address potential issues, and share best practices among colleagues.
  • Enhanced product quality by monitoring press operations, making necessary adjustments, and maintaining strict adherence to specifications.
  • Improved production efficiency by performing routine maintenance on press machines and ensuring optimal performance.
  • Maintained a safe work environment by adhering to company safety protocols and operating equipment properly.
  • Assisted with training new employees on proper press machine operation and safety procedures for a smoother onboarding process.
  • Ensured accurate output by regularly calibrating press machines according to established guidelines.

Education

GED -

Anderson Adult Education 1&2
Pelzer, SC

Skills

  • Staff management
  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Goal setting

Accomplishments

  • Supervised team of 27 staff members.
  • Resolved product issue through consumer testing.

Timeline

General Manager

Marcos Pizza Franchising, Broomfield
12.2024 - 09.2025

Assistant Manager

Papa John's Pizza
04.2018 - 12.2025

Press Machine Operator

Fort Dearborn
12.2016 - 04.2018

GED -

Anderson Adult Education 1&2

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James Bowen