James Boyd
Jackson
Summary
Dynamic Auto Glass Technician with extensive experience at Boyd Glass Service, recognized for exceptional customer service and effective problem-solving skills. Proficient in diagnosing issues and utilizing advanced tools for installations. Successfully trained junior technicians, enhancing team performance while ensuring strict adherence to safety protocols. Committed to delivering high-quality results in every project.
Knowledgeable Desired Position with solid background in auto glass repair and replacement. Demonstrated ability to diagnose and fix various glass issues, ensuring customer satisfaction. Proven track record in using precision tools and techniques to deliver high-quality results.
Overview
27
27
years of professional experience
Work History
Auto Glass Technician
Auto Glass Now
11.2021 - 05.2022
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
- Enhanced turnaround time by refining workflow processes, ensuring consistent service quality.
- Replaced windshields with a focus on quality control.
- Diagnosed issues with auto glass systems, utilizing advanced tools and techniques for efficient solutions.
Auto Glass Technician
Boyd Glass Service
01.2011 - 01.2015
- Addressed inquiries swiftly, maintaining high standards of customer service.
- Trained and mentored junior technicians on proper installation techniques and best practices.
- Adhered to safety protocols while repairing and replacing windshields.
Journeyman Electrician
ACE Electrical Contractors
01.2006 - 01.2011
Auto Glass Technician
Clear View Auto Glass
03.2003 - 02.2005
- Installed and repaired auto glass using advanced tools and techniques.
- Guaranteed safety protocol compliance in every installation task.
- Evaluated glass defects in vehicles and applied corrective measures.
- Assisted in training new technicians on proper installation methods.
Auto Glass Technician
Boyd Glass Service
01.1995 - 01.2003
- Diagnosed issues with vehicle glass and provided effective solutions.
- Assisted in training new technicians on proper installation methods.
- Executed installation and repair of auto glass utilizing advanced tools and techniques.
- Ensured compliance with safety protocols during all installation processes.
Education
High School Diploma - All Courses
Silver Bluff High School
New Ellenton, SC2000
Skills
- Hand and power tools
- Diagnosing problems
- Power tool operation
- Troubleshooting malfunctions
Timeline
Auto Glass Technician
Auto Glass Now
11.2021 - 05.2022
Auto Glass Technician
Boyd Glass Service
01.2011 - 01.2015
Journeyman Electrician
ACE Electrical Contractors
01.2006 - 01.2011
Auto Glass Technician
Clear View Auto Glass
03.2003 - 02.2005
Auto Glass Technician
Boyd Glass Service
01.1995 - 01.2003
High School Diploma - All Courses
Silver Bluff High School