James Burroughs
Sumter
Summary
Adept at quickly diagnosing and repairing a wide range of electronic devices, from gaming consoles to phones, I enhanced customer satisfaction significantly during my tenure at 7-eleven Convenience Store. With a strong work ethic and a customer-focused mindset, I contributed to sales goals and maintained high accuracy in transactions. My ability to multitask and my dedication to learning and growth have consistently driven positive outcomes.
Overview
2025
2025
years of professional experience
Work History
Customer Service Associate Cashier
7-eleven Convenience Store
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
Store Associate
Home Run Liquor Store
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Electronic Repair Tech
Self-employed
01.2021 - Current
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Ordered and maintained all recreational equipment.
- Enhanced customer satisfaction by troubleshooting and repairing electronic devices in a timely manner.
- Enhanced customer satisfaction by providing exceptional troubleshooting and repair services on various devices.
- Enhanced product performance by troubleshooting and repairing electronic circuits and systems.
- Enhanced customer satisfaction by diagnosing and repairing a wide range of PC hardware and software issues.
- Ensured strict compliance with safety protocols, resulting in zero workplace accidents during tenure as Electronics Team Lead.
- Fostered positive relationships with vendors for timely delivery of essential parts, tools, or services needed for repairs or maintenance tasks.
- Conducted regular inspections of facilities, identifying problem areas and prioritizing repairs accordingly.
- Diminished callbacks significantly through careful attention to detail during installations, resulting in fewer required follow-up visits for adjustments or repairs.
Education
St. Lucie West Centennial High School
Port St. Lucie,Fl2019
Skills
- Quickly diagnose and repair computers
- Quickly diagnose and repairing gaming consoles including but not limited to PS5, PS4’s and Xbox ones
- Repair and diagnose issues within phones
- Soldering Work with computers and consoles
- Willing to learn and grow
- Strong work ethic
- Reliability and punctuality
- Cash handling expertise
- Patience and composure
- Customer-focused mindset
- Team player mentality
- Customer service
- Attention to detail
- Multitasking and organization
- Product knowledge
- POS system operation
- Phone etiquette
- Cash handling
- Customer satisfaction
Additional Information
Additional phone phone number:8035428707
Timeline
Electronic Repair Tech
Self-employed
01.2021 - Current
Customer Service Associate Cashier
7-eleven Convenience Store
Store Associate
Home Run Liquor Store
St. Lucie West Centennial High School
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