James Cartier
Seabrook
Summary
24 Year Navy Veteran and Senior Healthcare Management Professional with 30+ years of experience providing leadership and direction in hospital and clinic settings. Specialized experience in hospital administration, strategic planning, operations, staff performance and labor management, policy and compliance, quality of care, project and program management, data analytics and reporting, budget forecasting, equipment inventory maintenance, space utilization, system development and implementation, and resource management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Administration Supervisor
U.S. Navy
05.2008 - 01.2022
- Supervised integrated cross-functional clinic teams of 200+ employees that achieved 97% operational efficiency serving 122,000+ customers annually, and produced an EVM of $78M.
- Developed a three-year business plan with aligned staffing model to support 100% case management, combined with consistency of care delivery; to better serve individuals with increasingly complex healthcare needs.
- Assisted in budget planning and management, allocating resources strategically for optimal department performance.
- Supervised the success of nine programs resulting in passing grade from the Joint Commission credentialing assessments.
- Reviewed and updated department policies as needed to ensure compliance with federal, state, and local regulations.
- Enhanced team efficiency by streamlining communication processes and implementing new procedures.
- Increased productivity by developing comprehensive project timelines and monitoring progress closely.
- Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
- Implemented policies and procedures that adhered to industry best practices, ensuring compliance with relevant regulations.
- Streamlined administrative processes by implementing efficient systems and procedures, resulting in reduced operational costs.
- Developed comprehensive training programs for new hires, ensuring seamless integration into the team and consistent service quality.
- Managed daily operations of the department, delegating tasks appropriately and monitoring progress to ensure timely completion.
- Coordinated cross-departmental initiatives to enhance communication between teams and increase overall company effectiveness.
- Evaluated staff performance through regular reviews, identifying areas for improvement while recognizing achievements that contributed positively to the department''s mission.
Education
No Degree - Project Management
University of South Carolina - Columbia
Columbia, SCMaster of Science - Health Administration
Park University
Kansas City, MO05.2025
Bachelor of Science - Business And Health Administration
Park University
Kansas City, MO12.2018
Skills
- Financial Management
- Business operations
- Program coordination
- Leadership and development
- Oral and written communication
- Time management
- Conflict resolution
- Management information systems
Certification
Project Management Certificate
Lean Six Sigma Champion
Timeline
Patient Administration Supervisor
U.S. Navy
05.2008 - 01.2022
No Degree - Project Management
University of South Carolina - Columbia
Master of Science - Health Administration
Park University
Bachelor of Science - Business And Health Administration
Park University
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