James Francisco
Clover
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Aviation position. Ready to help achieve company goals. Proven Retail Parts Professional with a track record of enhancing customer satisfaction and boosting sales at Advance Auto Parts. Skilled in merchandising strategies and team collaboration, adept at problem-solving and maintaining high service standards.
Overview
4
4
years of professional experience
Work History
Retail Parts Professional
Advance Auto Parts
09.2022 - Current
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Assisted customers in finding appropriate parts promptly.
Key Holder
Advance Auto Parts
04.2021 - 09.2022
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Salesperson
Advance Auto Parts
01.2021 - 04.2021
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
A&P License - Aviation
Aviation Institute of Maintenance
Charlotte, NC06-2026
Associate of Applied Science - Automotive Technology
York Technical College
Rock Hill, SC05-2022
High School Diploma -
Clover High School
Clover, SC05-2020
Skills
- Store maintenance
- Merchandising strategies
- Team collaboration
- Staff training
- Problem-solving skills
- Verbal and written communication
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