Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

James Hill

Laurens

Summary

Accomplished General Manager recognized for effective communication and team building. Expertise in problem solving and implementing safety protocols has driven significant improvements in workplace efficiency and employee satisfaction.

Overview

23
23
years of professional experience

Work History

General Manager

Nefab Packaging
Simpsonville
10.2019 - Current
  • Directed operations to ensure efficient production and packaging processes.
  • Oversaw supply chain management to optimize inventory levels and reduce costs.
  • Implemented safety protocols to maintain a secure work environment for employees.
  • Developed training programs to improve staff skills and operational knowledge.
  • Analyzed market trends to drive strategic initiatives for business growth.
  • Established quality control measures to uphold Nefab's packaging standards consistently.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Tracked monthly sales to generate reports for business development planning.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.

Store Manager

Walmart Stores,INC
Laurens
02.2003 - 04.2017
  • Managed daily operations ensuring efficient store performance.
  • Supervised staff training and development programs for new hires.
  • Implemented inventory management processes to optimize stock levels.
  • Coordinated promotional events enhancing customer engagement and sales.
  • Analyzed sales data identifying trends and informing strategic decisions.
  • Developed staff schedules aligning with peak shopping hours and needs.
  • Ensured compliance with safety standards and company policies throughout store.
  • Fostered a positive work environment promoting teamwork and communication skills.
  • Recruited, trained and supervised new employees.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints in a timely manner.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Ensured compliance with safety regulations and company policies.
  • Established customer service standards and monitored staff compliance.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Education

High School Diploma -

Woodruff High School
Woodruff, SC
05-2000

Associate of Science - Horticulture

Spartanburg Technical College
Spartanburg, SC

Skills

  • Food safety protocols
  • Food safety management
  • Effective communication
  • Team building
  • Employee training
  • Problem solving
  • Quality control
  • Inventory management
  • Chemical handling
  • Cleaning protocols
  • Pest control management
  • Emergency response planning
  • Environmental monitoring
  • Waste reduction strategies
  • ISO 9001 and 14001
  • Risk analysis
  • Corrective action planning
  • Multitasking Abilities

References

References available upon request.

Timeline

General Manager

Nefab Packaging
10.2019 - Current

Store Manager

Walmart Stores,INC
02.2003 - 04.2017

High School Diploma -

Woodruff High School

Associate of Science - Horticulture

Spartanburg Technical College

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James Hill