James Lanning
Greenville
Summary
Results-driven professional with solid background and experience in barista services and CNC operations, forklift operation, customer service and quality control. Skilled in training team members and optimizing processes to achieve sales goals and improve service quality. Committed to fostering a collaborative work environment.
Skills include: Carpentry, Mathematics, Mechanics, Professional Musician
Overview
31
31
years of professional experience
Work History
Barista
Starbucks
12.2023 - 10.2025
- Prepared high-quality espresso beverages and specialty drinks in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated cash register, processed transactions accurately, and managed customer payments.
- Collaborated with team members to meet daily sales goals and enhance service quality.
- Trained new baristas on beverage preparation techniques and company standards.
- Managed inventory levels, restocking supplies as needed to maintain optimal workflow.
CNC Machine Operator
ACME Machine
01.2022 - 10.2023
- Operated CNC machines to produce precision parts according to specifications.
- Monitored machining processes for quality and consistency, making adjustments as needed.
- Collaborated with team members to troubleshoot equipment malfunctions efficiently.
- Conducted routine maintenance on CNC machines to ensure optimal performance.
- Maintained accurate records of production runs, tooling changes, and maintenance activities.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Maintained tight tolerances with design specifications.
- Input instructions to program CNC machines to control machine movement and produce parts to specification.
Overnight Stocker
Ingles Supermarket
01.2020 - 12.2022
- Oversaw overnight stocking operations to ensure timely product availability and store readiness.
- Coordinated inventory management through efficient stock placement and organization on shelves.
- Trained new staff on safety protocols and best stocking practices to enhance team performance.
- Implemented process improvements that reduced restocking time and increased operational efficiency.
Customer Service Representative
Walmart
08.2015 - 10.2016
- Resolved customer inquiries through multiple channels, ensuring timely and effective communication.
- Trained new staff on best practices for customer service and system navigation.
- Managed high-volume call center operations, maintaining quality standards and performance metrics.
- Developed training materials to enhance team knowledge of product features and services.
Machinist/Tool Maker
STF Precision
07.2012 - 08.2015
- Operated CNC machines to produce precision components with high accuracy.
- Interpreted technical drawings and specifications to ensure adherence to design requirements.
- Conducted routine maintenance on machinery to minimize downtime and enhance performance.
- Collaborated with engineering teams to refine production processes and improve efficiencies.
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
Material Handler/Forklift Operator
General Electric Company
04.1995 - 03.2012
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Loaded and unloaded materials, ensuring accurate inventory management and organization on the floor.
- Maintained safety protocols, reducing workplace incidents through consistent adherence to guidelines.
- Monitored stock levels, facilitating timely restocking and minimizing delays in production operations.
Education
No Degree - AC/DC Electronics/Mechanical Drafting
Blue Ridge Community College
Hendersonville, NC01-1998
High School Diploma -
West Henderson High School
Hendersonville06-1994
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
Starbucks
12.2023 - 10.2025
CNC Machine Operator
ACME Machine
01.2022 - 10.2023
Overnight Stocker
Ingles Supermarket
01.2020 - 12.2022
Customer Service Representative
Walmart
08.2015 - 10.2016
Machinist/Tool Maker
STF Precision
07.2012 - 08.2015
Material Handler/Forklift Operator
General Electric Company
04.1995 - 03.2012
No Degree - AC/DC Electronics/Mechanical Drafting
Blue Ridge Community College
High School Diploma -
West Henderson High School