James Maddox
West Columbia,SC
Summary
Dynamic Security Officer with extensive experience at Allied Universal Security Services, skilled in incident reporting and maintaining a safe environment. Proven ability to enhance security protocols and customer satisfaction through vigilant monitoring and effective communication. Recognized for reducing unauthorized access and fostering a welcoming atmosphere for all visitors.
Overview
2026
2026
years of professional experience
Work History
Security Officer
Allied Universal Security Services
11.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Uber Partner
Uber And Lyft
07.2021 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Maintained a high driver rating through excellent communication and navigational skills.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
Security Officer
Department of Juvenile Justice
May1989 - Sep2007
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Education
General
Lexington High School
Lexington, SC06-1985
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Surveillance
- Access control
- Patrol operations
- Security screenings
- Conflict de-escalation
Timeline
Security Officer
Allied Universal Security Services
11.2023 - Current
Uber Partner
Uber And Lyft
07.2021 - Current
Security Officer
Department of Juvenile Justice
May1989 - Sep2007
General
Lexington High School
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