James Rafferty
Hardeeville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Director of Sales
Old Town Trolley Tours of Savannah
02.2021 - 09.2024
- Enhanced guest satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved local advertising sales targets through effective management and relationship building with key partners.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Three Sales Departments reported to me. Depot Sales, Groups & Charters, and Vendor Department.
- Created budgets for all departments annually.
Sales Manager
Old Town Trolley Tours of Savannah
07.2013 - 02.2021
- Implemented sales strategies to the sales team to meet and exceed daily,weekly, monthly, and annual revenue goals.
- Coach and train sales representatives in product knowledge and sales techniques.
- Created and implemented annual sales revenue budgets.
- Created weekly schedules for 35-40 sales representatives.
- 3 time National Sales Manager of the Year in 2015, 2016, and 2017.
Education
High School Diploma -
Garces Memorial High School
Bakersfield, CA05-1980
Skills
- Sales training and leadership
- Revenue growth
- Microsoft Excell and Word proficient
- Effective sales employee management
- New hire onboarding
Timeline
Director of Sales
Old Town Trolley Tours of Savannah
02.2021 - 09.2024
Sales Manager
Old Town Trolley Tours of Savannah
07.2013 - 02.2021
High School Diploma -
Garces Memorial High School
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