James Roberts
North Charleston
Summary
Experienced General Manager with over 10 years of leadership experience in the Rent To Own Automotive Industry, adept at building and motivating teams, fostering a positive work environment, and driving operational excellence. Expertise in strategic planning, financial management, and process improvement, with a track record of achieving key performance indicators."
Overview
16
16
years of professional experience
Work History
General Manager
Rimtyme Custom Wheels
02.2013 - 03.2024
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Assistant Manager
Rimtyme Custom Wheels
01.2012 - 02.2013
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Sales Manager
Rimtyme Custom Wheels
12.2010 - 01.2012
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized promotional events and interacted with community to increase sales volume.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Shop Manager
Rimtyme Custom Wheels
01.2008 - 12.2010
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Stocked shop with equipment, parts and other resources to promote timely service.
- Supervised and managed shop operations and tasks.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
High School Diploma -
R.B. Stall High School
North Charleston05-2007
Skills
- Operations management
- Employee development
- Advertising and marketing
- Performance improvement
- Leadership and team building
- Sales and marketing strategies
- Business management
- Manage operations
Timeline
General Manager
Rimtyme Custom Wheels
02.2013 - 03.2024
Assistant Manager
Rimtyme Custom Wheels
01.2012 - 02.2013
Sales Manager
Rimtyme Custom Wheels
12.2010 - 01.2012
Shop Manager
Rimtyme Custom Wheels
01.2008 - 12.2010
High School Diploma -
R.B. Stall High School
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