James Roberts
North Charleston
Summary
Experienced General Manager with over 15 years of leadership experience in the Automotive Industry, adept at building and motivating teams, fostering a positive work environment, and driving operational excellence. Expertise in strategic planning, financial management, and process improvement, with a track record of achieving key performance indicators."
Overview
18
18
years of professional experience
Work History
Operations Manager
Advanced Window Fashions
Mt. Pleasant, SC
07.2025 - 06.2026
- Oversaw daily operations to enhance workflow efficiency, service quality, and team productivity.
- Managed staff scheduling and performance to provide effective operational support.
- Coordinated projects, materials, and timelines to keep jobs on schedule and meet customer expectations.
- Maintained strong customer relationships by proactively addressing concerns and delivering high-quality service.
- Supported business goals through team leadership, organization, and performance management.
General Manager
Rimtyme Custom Wheels
North Charleston, SC
02.2013 - 03.2024
- Led operations, strategic vision, and long-range planning to achieve year-over-year business growth.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed purchasing, sales, marketing, and customer account operations to enhance overall efficiency.
- Managed budget implementations, employee evaluations, training, schedules, and contract negotiations.
- Recruited, hired, and trained initial personnel to establish key functions and define roles within new organization.
Assistant Manager
Rimtyme Custom Wheels
North Charleston, SC
01.2012 - 02.2013
- Set performance goals for employees and delivered feedback to guide achievement of those targets.
- Generated repeat business through exceptional customer service.
- Assisted customers by assessing needs and staying informed on consumer preferences to enhance satisfaction.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales Manager
Rimtyme Custom Wheels
North Charleston, SC
12.2010 - 01.2012
- Maintained customer relationships and identified new clients by assessing needs and offering tailored services.
- Resolved customer relations issues promptly, enhancing client satisfaction and loyalty.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized promotional events and engaged with community to drive increased sales volume.
Shop Manager
Rimtyme Custom Wheels
North Charleston, SC
01.2008 - 12.2010
- Supervised and coordinated shop operations, ensuring efficient task management.
- Stocked shop with essential equipment, parts, and resources to ensure timely service delivery.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Ensured safe working environment through strict enforcement of safety and security protocols.
Education
High School Diploma -
R.B. Stall High School
North Charleston05-2007
Skills
- Operations management
- Employee development
- Advertising and marketing
- Performance improvement
- Leadership and team building
- Sales and marketing strategies
- Business management
- Operations oversight
Timeline
Operations Manager
Advanced Window Fashions
07.2025 - 06.2026
General Manager
Rimtyme Custom Wheels
02.2013 - 03.2024
Assistant Manager
Rimtyme Custom Wheels
01.2012 - 02.2013
Sales Manager
Rimtyme Custom Wheels
12.2010 - 01.2012
Shop Manager
Rimtyme Custom Wheels
01.2008 - 12.2010
High School Diploma -
R.B. Stall High School