Summary
Overview
Work History
Education
Skills
Timeline
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James Williams

West Columbia,SC

Summary

Adept at system monitoring and fostering teamwork, I excel in high-pressure environments, evidenced by my tenure at US Silica Company. My proactive approach and problem-solving abilities have significantly enhanced operational efficiency and safety management, achieving a notable reduction in incident response times.

Professional operator prepared to excel in monitoring and managing control room environments. Extensive experience in maintaining system integrity and ensuring operational efficiency. Focuses on team collaboration and achieving reliable results, adapting flexibly to dynamic requirements. Skilled in system monitoring and incident resolution, and valued for reliability and problem-solving abilities.

Overview

18
18
years of professional experience

Work History

Control Room Operator

US Silica Company
05.2020 - Current
  • Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
  • Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
  • Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
  • Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
  • Helped to maintain a positive work environment by fostering open communication, teamwork, and mutual respect among control room staff.
  • Reported complex issues and conditions to management for specialized diagnosis and repair.
  • Inspected plant activities on screens and computers to identify and troubleshoot issues.
  • Collaborated across departments to address interrelated issues affecting productivity or safety at the facility.

Heavy Equipment Operator

US Pipeline Company
01.2017 - 05.2020
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
  • Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.

Laborer

Michels Pipeline Construction
02.2010 - 01.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.

Phone Technician

AT&T
04.2007 - 02.2010
  • Optimized workflow through clear communication with colleagues regarding pending jobs, facilitating smooth handovers between shifts.
  • Educated customers about proper care techniques to extend their devices'' lifespan after completing repairs successfully.
  • Consistently exceeded performance metrics as a result of accurate diagnoses and efficient repairs.
  • Reduced repair times for better customer experience with proficient troubleshooting skills.
  • Streamlined repair processes, leading to increased efficiency and reduced wait times for customers.
  • Managed inventory of replacement parts, ensuring availability for timely repairs.
  • Collaborated with other technicians to solve challenging technical issues, resulting in improved customer satisfaction rates.
  • Maintained organized workspace, contributing to an efficient work environment and quicker repair turnaround times.
  • Stayed up-to-date on industry trends and emerging technologies, enhancing ability to address customer needs effectively.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Installed and configured new devices and system components.

Education

High School Diploma -

Lexington High School
Lexington, SC
05-1996

Skills

  • System monitoring
  • Proactive approach
  • Radio communications
  • Incident reporting
  • Security camera monitoring
  • Stress tolerance
  • Shift handover
  • Safety inspection
  • Inspection skills
  • Safety management
  • Safety reporting
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities

Timeline

Control Room Operator

US Silica Company
05.2020 - Current

Heavy Equipment Operator

US Pipeline Company
01.2017 - 05.2020

Laborer

Michels Pipeline Construction
02.2010 - 01.2017

Phone Technician

AT&T
04.2007 - 02.2010

High School Diploma -

Lexington High School

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James Williams