Jamie Brown
Summerville
Summary
Creative and diligent professional with strong project management capabilities and effective multi-tasking skills. Proven ability to make informed decisions under pressure while employing analytical problem-solving techniques. Expertise in customer service fosters positive interactions and successful outcomes across multiple projects.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Design System Management Scrum Master
Booz Allen Hamilton, BAH
Charleston
01.2025 - Current
- Scheduled and facilitated Agile Scrum ceremonies to enhance team efficiency and communication.
- Acted as a liaison between the design team and business, safeguarding designers from external distractions and coordinating collaboration with other ARTs.
- Identified and removed blockers to ensure seamless workflow and project progression.
Product Owner
Booz Allen Hamilton, BAH
Charleston
07.2022 - Current
- Managed the product backlog, collaborating with the development team to deliver high-quality application demos and monitor key product metrics.
- Created and prioritized user stories to guide development efforts and enhance product features.
- Scheduled and facilitated team meetings to ensure alignment on project goals.
Case Manager
Disabilities Board Of Charleston County
Charleston
10.2016 - 07.2022
- Monitored and evaluated service delivery to ensure appropriateness, effectiveness, and compliance with authorized plans.
- Coordinated services for individuals with special needs by liaising with multiple agencies to facilitate future planning, crisis intervention, and residential placement.
- Maintained effective communication and mediation with families, service providers, and external agencies to foster collaborative relationships.
Lead Clinical Staff
Disabilities Board Of Charleston County
Charleston
09.2005 - 10.2016
- Crafted annual service plans and initiatives based on support needs from assessments aimed at fulfilling the needs of individuals with intellectual disabilities, prioritizing vocational accommodations, rights training, job skills training, and community safety.
- Supervised and instructed staff to ensure that skills training to meet initiatives outlined in service plans is met, meeting DDSN standards, promoting compliance, and enhancing service quality.
Education
Bachelor of Arts -
Berea College
Berea, KY05-2002
Skills
- Agile methodologies
- Design system management
- Work Planning and Prioritization
- Effective customer communication
- Collaboration techniques
- Meeting facilitation
- Adaptive leadership
- Risk identification
Affiliations
- Sewing
- Creating Planning Boards
- Paper Arts
Certification
- Certified ScrumMaster
Application Proficiency
- Jira
- Slack
- Therap
- DDSN Portals
- Teams
- Miro
- Mural
- MS Office
References
References available upon request.
Timeline
Design System Management Scrum Master
Booz Allen Hamilton, BAH
01.2025 - Current
Product Owner
Booz Allen Hamilton, BAH
07.2022 - Current
Case Manager
Disabilities Board Of Charleston County
10.2016 - 07.2022
Lead Clinical Staff
Disabilities Board Of Charleston County
09.2005 - 10.2016
Bachelor of Arts -
Berea College
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