Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Drawdy

Wedgefield

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Porter Jacks. Proven ability to enhance guest satisfaction through personalized service and effective multitasking. Proficient in POS operation and cash handling, consistently ensuring accurate transactions while fostering a positive team environment. Fast learner committed to performance improvement and service excellence.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

6
6
years of professional experience

Work History

Server

Porter Jacks
02.2023 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Cashier

Leos Wings
01.2023 - 07.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Food Lion
03.2018 - 05.2018

I handled cash, processed transactions, learned how to process checks, balancing cash drawers and making change accurately.

I learned how to use a POS system, scan items, answer questions, provide assistance and resolve any issues that occurred.

Communicated effectively with customers and coworkers.

I work well with others, and contribute to a positive team enviornment.


Education

Pennfoster Online
Chandler, Arizona

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Safe food handling
  • Service prioritization
  • Performance improvement
  • Prioritize time effectively
  • Hospitality service expertise
  • Sales techniques
  • Order management
  • POS operation
  • Good with computers
  • Fast learner

Timeline

Server

Porter Jacks
02.2023 - 06.2024

Cashier

Leos Wings
01.2023 - 07.2023

Cashier

Food Lion
03.2018 - 05.2018

Pennfoster Online
Jamie Drawdy