Jamie Fortson

Lead a team of 6 to 8.

Focus on customer service.

Loss prevention.

Weekly store scans.

Proper management and controlling of money.

• Developed training programs tailored to employee needs and operational standards.
• Implemented onboarding processes for new hires across various store locations.
• Coordinated with management to align training with company goals and policies.
• Managed training resources, including materials and scheduling for sessions.
• Monitored progress of trainees through feedback from managers and supervisors.
• Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy.

Customer service

Keeping a clean and Customer friendly environment

• Managed daily operations and ensured compliance with safety protocols.

Weekly store scans

Protecting company assets

• Oversaw team performance and provided training to new staff members.
• Monitored equipment maintenance and scheduled repairs as needed.