Janaei Fargo
North Charleston
Summary
Dynamic Training Manager with the US Air Force Reserve Command, skilled in employee training and process improvement. Successfully enhanced operational readiness through innovative training programs and compliance management. Proven ability to coach and mentor teams, fostering a culture of excellence and collaboration. Adept at data analysis to drive strategic decision-making. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion. Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
315 OG Trainining Manager JB Charleston
US Air Force Reserve Command
Charleston
11.2024 - Current
- Led training programs to enhance team skills and operational readiness.
- Developed standard operating procedures for improved workflow efficiency.
- Oversaw compliance with safety regulations and operational standards.
- Facilitated communication between units to ensure mission alignment.
- Implemented process improvements to streamline operational tasks.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Created monthly reports for senior management summarizing operational performance metrics.
Training Manager CCAF Advisor
916 ARW Training Base
Goldsboro
01.2023 - Current
- Company Overview: USAF RESERVES. Website: Not provided.
- Assists the Chief, Education and Training in implementation and administration of Air Force policies for the AF Voluntary Education Programs.
- Organizes education programs to achieve educational goals and mission requirements.
- Manages the Wing Voluntary Education Programs.
- Implements higher headquarters and MAJCOM education policies and objectives.
- Voluntary Educational Programs include Student Loan Repayment Program (SLRP), Tuition Assistance (TA), Montgomery GI Bill (MGIB), Community College of the Air Force (CCAF), and the Defense Activity for Non-Traditional Education Support (DANTES).
- Advises servicing population of programming changes for the Air Force Automated Education Management System (AFAEMS) and the Air Force Virtual Education Center (AFVEC).
- Provides general oversight over Reserve TA course load.
- Serves as the liaison between wing personnel and the Community College of the Air Force.
- Provides guidance for Veterans Administration education programs.
- Manages the Air Force Reserve Command Senior Noncommissioned Officer Leadership Course (SNCOLC) and Noncommissioned Officer Development Course (NCOLDC).
- Ensures application procedures for officer and enlisted residence Developmental Education (DE) are complete and in accordance with prescribing directives.
- Responsible for the management of military and civilian formal school programs.
- Researches, interprets, analyzes, and applies DOD, AF, AFRC, NAF policies instructions and guidance by establishing and implementing unit training plans, policies and procedures.
- Administers diversified Air Force testing program.
- Serves as primary or alternate test control officer.
- Ensures security, ordering, processing, inventories, and destruction of all test materials.
- Proctors, administers and ensures disposition IAW AFI 36-2605, AF policies, AFIADL catalog.
- Manages testing facility to meet Air Force testing requirements.
- Schedules and administers E-exams (automated), AF Classification Test, AF Officer Qualification Test, Defense Language Proficiency Test (DLPT), and other AF exams as required.
- Provides guidance to spouses and dependents to locate Defense Activities for Non-traditional Education Support (DANTES) Test Centers for DANTES testing.
- Ensures proper disposition of Controlled Testing Material (CTM) as dictated by respective exam requirements.
- May serve as exam proctor for unique functional testing requirements.
- Monitors and reports test compromise as required.
- Ensures exam results are loaded to specific database within applicable guidelines.
- Completes reports required by applicable directives/guidance.
- Assists Chief, Education and Training with requesting and processing Formal School request.
- Review Education Training Course Announcement website for formal course information and prerequisite.
- Verify member meets prerequisites for course i.e. medical, fitness standards and retainability following graduation for all courses.
- Requests formal school quota upon receipt of unit request and approved retraining application.
- Ensure member and supervisor are notified by way of UTM and ensure all training line numbers (TLNs) are properly.
- Responsible for overall management OJT program for the wing.
- Accomplish Self Inspection and Staff Assisted Visits IAW current directive; identifies root cause of deficiencies and recommends or implements corrective actions for process improvements.
- Implements and manages training programs, policies and procedures as directed by higher headquarters.
- Administers the 'Air Force Training Course' (AFTC).
- Responsible to train personnel to instruct the AFTC course as required and verify that AFTC is documented in each formally trained 3F2 training record.
- Familiarize personnel at all levels with training concepts, scope, methods and procedures.
- Manage and administers Wing AMRT.
- Coordinates and disseminates training policy and program changes with commanders, supported units and training managers.
- Chairs local workshops.
- Assists commanders and unit personnel, with scheduling training activities, developing training programs, and recommends cost-effective methods to meet various training requirements.
- Requests training support by identifying available resources, and coordinating with other sources.
- Collects and analyzes trend data and provides recommendations to commanders.
- Briefs the wing commander at least quarterly on the status of training (SOT).
- Base level OPR for occupational surveys, training feedback, and external training evaluations.
- Provides guidance to commanders and UTM on all CDC related manners.
- Validates and consolidates schools (Formal, Type 6 and Advance Distance Learning) forecast and assists units in screening and prioritizing officer and enlisted school requirements.
- Assists in the coordination of wartime training requirements; assists OPRs in incorporating training into base and unit exercises as required.
- Monitors the overall accuracy of all data entered into MILPDS.
- USAF RESERVES. Website: Not provided.
- Evaluated training effectiveness through feedback and performance assessments.
- Developed and implemented training programs for diverse employee groups.
- Coordinated onboarding processes for new hires across multiple departments.
- Created engaging training materials using various multimedia tools.
- Facilitated workshops to enhance team collaboration and communication skills.
- Collaborated with department heads to identify training needs and gaps.
- Monitored progress of trainees through feedback from managers and supervisors.
- Identified areas of improvement in existing training methods and procedures.
Training NCOIC
916 MXG
Goldsboro
01.2018 - 01.2023
- Company Overview: USAF RESERVES. Website: Not provided.
- Manages, plans, and directs the maintenance training program.
- Manages, researches, and interprets statistical data to make determinations regarding all training matters which may involve or affect ARTs, reservists, and civilian employees.
- Coordinates actions with managers, supervisors, civilian and/or military personnel in scheduling and training functions.
- Manages, identifies and updates the training data in the appropriate Management Information Systems (MIS) and distributes products as necessary.
- Analyze trend data and provides recommendations to the commander.
- Advises supervisors or managers within the unit when actions may affect productivity or mission.
- Determines the means by which such training can be attained with optimum results and at minimum cost to the Air Force i.e., formal training, Field Training Detachments, Mobile Training Detachments, classroom, etc.
- Coordinates with higher headquarters as needed for training requirements.
- Advises leadership to ensure a balance of skills and skill levels exist within the maintenance activity.
- Produces and coordinates on unit training program policy and guidance.
- Manages, implements and oversees all aspects of On-the-Job Training program for maintenance group personnel (ARTs, reservists, civilian employees, supervisors, managers, etc.).
- Ensure that proper training methods and procedures are being utilized to accomplish program objectives.
- Develops training outlines, lesson plans, tests and conducts classroom and On-the-Job Training (OJT).
- Briefs supervision to discuss training needs by advising on training methods, policies, procedures and status of training.
- Monitors and controls the Cross Utilization Training (CUT) program within the maintenance activity to insure that proper training methods and procedures are being utilized to accomplish program objectives.
- Collects and analyzes trend data and provides recommendations to commanders on retention, retraining or removal from career field.
- Reviews and processes all formal school quotas to ensure members meet prerequisites and currency.
- Reviews web-based education and training forms and publications such as Career Field Education Training Plans (CFETPs) and instructions for currency and publication as necessary.
- Processes and reviews training waivers.
- Manages special certification training program.
- Monitors and arranges required training specific to maintenance personnel.
- Develops and coordinates training schedules with Maintenance Supervision to ensure minimum disruption to the maintenance program and maximum availability of trainees.
- Conducts applicable maintenance testing and updates MIS accordingly.
- Conducts audits as required and coordinates with subject matter experts on test deficiency.
- Manages test review schedule and ensures form, fit and function of test content.
- Adhere and maintain test control procedures governing the maintenance testing program.
- Conducts formal and informal staff assistance visits to organizations within unit(s).
- Provides managers/supervisors with information regarding training matters for which incumbent is responsible.
- Analyzes training matters regarding units visited and determines if training objectives, goals, and standards are being met effectively in accordance with directives.
- Accurately identifies unit training strengths and shortfalls.
- Answers questions and talks with member(s) of the organizational segment.
- Prepare and maintain report(s) that identify strengths/weaknesses and recommends the course(s) of action required.
- Ensure any deficiency identified is tracked and corrected in a timely manner in accordance with appropriate guidelines.
- Prepares briefings regarding any element or facet of program that is of special interest to higher authority.
- Manages unit ancillary training programs.
- Develop and publish schedule for ancillary training events.
- Manage, maintain and update ancillary training in approved MIS.
- Prepare, brief and provide recommendations as required to supervision on ancillary training currency.
- Actively ensures all unit members accomplish recurring training in accordance with established timelines.
- Outlines and directs implementation of the maintenance training programs for supervisors and trainers.
- Instructs and modifies the Air Force Training Course as needed.
- Certifies training managers to instruct the Air Force Training Course.
- Implements tracking process to make sure all required inputs are made.
- Provide routine instruction for automated training systems.
- Maintains automated training references.
- Procures and maintains applicable training reference materials.
- Establishes and maintains education and training file plans in accordance with directives.
- Reviews web-based education and training forms and publications such as Career Field Education Training Plans (CFETPs) and instructions for currency and publication as necessary.
- Develop and provide forecasts for training.
- USAF RESERVES. Website: Not provided.
Education
BBA - Business Administration, Human Resources
University Of Mount Olive
Mount Olive, NC12.2025
Associate of Applied Science - Human Resources Training
Community College of The Air Force
Montgomery, AL12-2024
Associate's degree - Aviation Maintenance Technology
Community College of the Air Force
Goldsboro, NC10.2023
Skills
- Employee training
- Project management
- Customer service
- Data analysis
- Process improvement
- Compliance management
- Cross-functional team management
- Workforce management
- Business planning
- Employee onboarding
- Time management
- Project planning
- Decision-making
- Schedule preparation
- Policy and procedure development
- Coaching and mentoring
- Verbal and written communication
- Risk management
- Relationship building
- Task delegation
- Performance management
- Staff training and development
- Cross-functional teamwork
- Complex Problem-solving
- Customer relationship management (CRM)
- Documentation and reporting
Additional Information
Provides military personnel advisory services to commanders and staff on all personnel systems programs., Provides staff advisory guidance and technical assistance to commanders and management officials requiring or requesting access or utilization of information contained in the various PDS., Analyzes data and derives subsequent determinations regarding any number of personnel matters which may involve or affect ARTs, AGRs, Traditional Reservists, and/or their family members., Advises supervisors or managers within unit when actions may affect productivity or mission effectiveness., Generates analysis reports and recommends necessary actions to ensure that adverse trends are identified., Confers with and advises commanders, first sergeants, and FSS work centers on problems involving personnel systems., Conducts periodic briefings to staff agencies, commanders and administrative personnel, to promote a full understanding of all aspects of the personnel systems management function.
Job Related Training
- 3F2 TECHNICAL TRAINING, 2018
- CCAF ADVISOR COURSE, 04/2023
Accomplishments
- Awarded employee of the quarter, for AFRC 2024, Q1, Q2, Q3, 2023 Q4, 2019 Q3
Certification
- CCAF Advisor March 2023
Timeline
315 OG Trainining Manager JB Charleston
US Air Force Reserve Command
11.2024 - Current
Training Manager CCAF Advisor
916 ARW Training Base
01.2023 - Current
Training NCOIC
916 MXG
01.2018 - 01.2023
BBA - Business Administration, Human Resources
University Of Mount Olive
Associate of Applied Science - Human Resources Training
Community College of The Air Force
Associate's degree - Aviation Maintenance Technology
Community College of the Air Force