JaNajah Larkins

• Maintained accurate records of all returns processed in accordance with company policies and procedures.
• Ensured that all returned items were properly documented according to established guidelines.
• Received returned goods and completed necessary paperwork to process returns.
• Kept returns department stocked with labels, hangers and receipt paper and removed trash at end of shifts to maintain area readiness according to standard procedures.
• Inspected customer returns for damage, identifying manufacturing defects, and distinguishing from customer or delivery damage to evaluate return eligibility.

• Greeted customers upon entering the store with friendly demeanor.
• Maintained a clean and organized work area throughout shift.
• Resolved customer issues promptly in a professional manner.
• Participated in training sessions for new employees when needed.
• Collaborated with team members to maximize productivity and efficiency.
• Provided customer service support to ensure satisfaction.
• Operated cash registers to process payments from customers.
• Developed positive customer relationships through friendly greeting and excellent service.

• Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.

•Stacked items in bags to maximize space and prevent breakage.

• Provided excellent customer service by answering questions about products and services.
• Greeted customers warmly and answered any questions they had.
• Assisted with stocking shelves when necessary.
• Assisted customers with loading their purchases into their vehicles.