Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Janay Washington

Florence

Summary

Dedicated professional with proven skills in customer service and problem-solving. Committed to delivering exceptional experiences in fast-paced environments.

Self-motivated professional with a versatile background in hospitality and retail. Known for strong multitasking abilities and a calm demeanor under pressure, ready to leverage skills to support organizational success.

Overview

5
5
years of professional experience

Work History

AutoStore

Husqvarna
08.2025 - 03.2026
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Counting and adding information into computer

Front Desk Receptionist

Sunset Inn
04.2023 - 07.2024
  • Greeted and assisted guests upon arrival, ensuring a welcoming atmosphere.
  • Managed room reservations using hotel management software, optimizing occupancy rates.
  • Responded to guest inquiries and resolved issues promptly, enhancing customer satisfaction.
  • Coordinated communication between departments to streamline guest services and operations.

Cashier

Chipotle
01.2021 - 03.2022
  • Processed customer transactions efficiently using point-of-sale system.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Maintained accurate cash drawer, ensuring all transactions balanced at end of shifts.
  • Resolved customer inquiries promptly, enhancing overall satisfaction and retention.

Server

Nursing Group
05.2021 - 12.2021
  • Delivered exceptional customer service in fast-paced dining environment.
  • Assisted in training new staff on menu items and service protocols.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.

Education

High School Diploma -

Rocky River Highschool
Mint Hill, NC
06-2020

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Dependable and responsible
  • Computer skills
  • Calm under pressure

Languages

English
Native or Bilingual

Timeline

AutoStore

Husqvarna
08.2025 - 03.2026

Front Desk Receptionist

Sunset Inn
04.2023 - 07.2024

Server

Nursing Group
05.2021 - 12.2021

Cashier

Chipotle
01.2021 - 03.2022

High School Diploma -

Rocky River Highschool
Janay Washington