Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Certification
Timeline
Generic

Jandie Weddle

Greenville

Summary

Operations professional with strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Director of Operations

VCare Hospice
01.2024 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Defined, implemented, and revised operational policies and guidelines.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.

Regional Palliative Care Coordinator for SC & Mississippi

Traditions Health Merged With Homestead Hospice
05.2017 - 01.2024
  • Responsible or utilizing the palliative care team and caregivers.
  • Provide education and outreach to internal and external staff to promote palliative care.
  • To maintain flow the of patient care and visits are completed on a regular basis
  • Data entry of new referrals
  • Submit orders for home health, medical equipment, and Physical Therapy
  • Handle calls, speak to patient and families as needed.
  • Maintain spreadsheet, data to report to management
  • Manage monthly meeting (interdispanary team meeting) for several offices.
  • Obtain prior authorizations with several insurance companies
  • Effectively interacted with senior leadership, internal, external customers and vendors
  • Organized and expedited direct reports flow of work including managing calendars, meetings, personal assistance and various assigned projects
  • Communicated and interpreted direct reports instructions both written and verbal
  • Created documents including Excel spreadsheet, PowerPoint presentations and electronic team correspondence
  • Successfully managed global calendars including shared team calendars
  • Served as a trusted resource for information on advanced directives, assisting patients in completing these documents accurately.
  • Increased access to palliative care services by identifying eligible patients and providing prompt referrals for appropriate care interventions.
  • Collaborated closely with primary healthcare providers to ensure cohesive treatment plans that align with patients' goals of care.
  • Promoted a holistic approach to patient care by integrating medical, psychosocial, spiritual, and cultural components into personalized treatment strategies.
  • Monitored program data to identify areas for improvement, implementing changes accordingly to ensure ongoing quality enhancement.

Senior Administrative Assistant/Human Resources

Homestead Hospice
07.2017 - 01.2024
  • Effectively interacted with senior leadership, internal, external customers and vendors
  • Organized and expedited direct reports flow of work including managing calendars, meetings, team events, travel, expense reporting, personal assistance and various assigned projects
  • Communicated and interpreted direct reports instructions both written and verbal
  • Created documents including Excel spreadsheet, PowerPoint presentations and electronic team correspondence
  • Successfully managed global calendars including shared team calendars
  • Received positive performance reviews on planning ahead and focusing on the best outcome
  • Organized and managed team meetings within various cities throughout the United States and abroad
  • Managed and negotiated contracts for team meetings and events including IT requirements, travel, food, beverages and team build activities
  • Experienced monitoring travel budgets and communicating corporate travel guidelines
  • Advanced experience processing travel and entertainment expense including reports
  • Received high scores on performance reviews for exceptional analytical and negotiation skills
  • Successfully maintained global capital project budgets including tracking of spend
  • Monitored and reported variances to help maintain cost on capital project
  • Identified and resolved vendor billing errors resulting in several thousand dollars in credits to cost center
  • Assisted with new employee on boarding including and IT account setup, ordering computer equipment and seating space planning
  • Refer to duties below, (Pathway Hospice) similar duties with current job as well.
  • Payroll submission for multiple locations
  • HR recruiting/counseling/ terminations
  • HR duties 25 years experience
  • Account payable/Accounts Receivables
  • Insurance claims submissions/approval/denials
  • Referral Process/ respite placements
  • Palliative Care Coordinator
  • Order all office and DME supplies to patients
  • Support senior managers and executives with daily clerical tasks
  • Plan meetings and take minutes
  • Answering phone calls, provide information to callers or connect callers to appropriate people
  • Schedule appointments and update calendar
  • Compose and type regular correspondence, like invitations and informative material
  • Develop and maintain a filing system
  • Create spreadsheets and presentations
  • Provide statistical and budget reports
  • Greet and provide general support to visitors
  • Develop, implement and improve office policies and procedures
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
  • Arranged business travel details for company employees per supervisor requirements.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
  • Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
  • Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
  • Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
  • Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
  • Expedited decision-making processes for senior leadership by creating concise meeting minutes highlighting key discussion points and action items.
  • Managed electronic records database and handled all file requests.
  • Coordinated office activities and public events.

Business Office Manager/ Human Resources

Pathway Hospice
07.2013 - 07.2017
  • Oversees Human Resources: orientation and training to meet the federal and state regulations as well as company policies, interview schedule, applicant pool, resume files. Development of programs for monthly and annual evaluations
  • Keep strict confidentiality in performing the duties and managing the information. Conducting surveys with employees and providing support for employees' performance review
  • Maintain employee personnel filing (PPD, background checks, in-service)
  • Organized and implemented office procedures that led to traveling to other established to restructure, educate, and train staff.
  • Ensure that ALL employees are organized and are representing our company and themselves in a professional manner at all times.
  • Ensure that payroll is received and processed in a timely manner.
  • Operate payroll system and provide support and clarifications to employees when requested
  • Collaborated with external auditors such as DHEC and internal auditors for periodic corporate audits.
  • Responsible for accounts payable/receivable regarding DME, patient supplies, office supplies, CMS 1500 forms.
  • Responsible for maintenance of common spaces for appearance and functionality
  • Responsible for managing inventory of supplies
  • Managed the collaboration of staff to patient assignments
  • Maintained administrative support in the preparation of correspondence, reports, schedules, confidential materials and various employee issues.
  • Well versed on the Hospice Medicare/Medicaid regulations
  • Maintained patient charts, policy and procedures manuals, form manuals in an organized and timely manner
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
  • Improved workflow efficiency by streamlining office processes and implementing new software solutions.
  • Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
  • Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
  • Implemented employee training programs, increasing overall staff competency and reducing skills gaps.
  • Safeguarded sensitive company information by establishing comprehensive data security protocols that complied with industry best practices.
  • Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
  • Optimized supply chain management, ensuring that office supplies were always available without excessive inventory holding costs.
  • Streamlined office communications by creating clear channels for information sharing and collaboration among team members.
  • Facilitated adoption of green office practices, reducing waste and promoting environmental sustainability.
  • Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
  • Led team meetings to foster collaborative environment, improving cross-departmental communication and project outcomes.
  • Cultivated culture of continuous improvement by encouraging innovation and recognizing individual contributions to office efficiency.
  • Standardized document handling procedures to enhance accessibility and retrieval times for critical information.
  • Increased team productivity with introduction of flexible work schedules, accommodating personal needs while ensuring coverage.
  • Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
  • Negotiated contracts with vendors, securing cost-effective services and supplies for office.
  • Enhanced data security measures, safeguarding sensitive information against potential breaches and ensuring compliance with privacy laws.
  • Oversaw daily operations, identifying bottlenecks and implementing solutions to enhance workflow and productivity.
  • Conducted performance evaluations and provided constructive feedback, leading to significant improvements in individual and team performance.
  • Managed allocation and maintenance of office space and equipment, optimizing resources for maximum efficiency.
  • Developed comprehensive disaster recovery plan, ensuring business continuity in event of unforeseen disruptions.
  • Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
  • Improved client satisfaction by developing customer feedback system and addressing concerns promptly and effectively.
  • Enhanced office operations efficiency by streamlining filing systems and digitizing essential records.
  • Coordinated office events and staff training sessions, boosting morale and enhancing skill sets across team.
  • Developed and enforced office policies to ensure compliance with industry regulations, maintaining high standard of operational integrity.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Launched quality assurance practices for each phase of development

Receptionist-PRN

AFC Urgent Care/Bon Secours
01.2013 - 02.2019
  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Answered central telephone system and directed calls accordingly.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Maintained confidentiality of information regarding clients and company.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Assisted with planning office events and meetings for smooth execution.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
  • Assisted in event planning and execution, ensuring seamless operation of company functions.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Improved workflow by introducing more efficient document handling and organization practices.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Improved office organization with meticulous management of appointment scheduling and client databases.
  • Improved data privacy compliance with meticulous management of sensitive information.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Compiled information from files and research to satisfy information requests.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Forklift Operator/Material Handler

MAU/Tier One Solutions/BMW
01.2005 - 08.2013
  • Read and interpreted work orders.
  • Determined work assignments and equipment needs.
  • Completed routine records.
  • Inventoried materials.
  • Checked incoming materials against invoices.
  • Ensured a clean and safe working environment.
  • Followed all safety rules and regulations.
  • My accomplishments included I was a material specialist for a little over four years
  • Logistics
  • SAP system
  • Quality control
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Minimized product damage through careful maneuvering and transporting of fragile items.
  • Communicated with floor managers to determine merchandise placement.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Ensured timely delivery of products by accurately picking orders from storage areas.
  • Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Streamlined order processing by accurately updating inventory management software.
  • Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
  • Improved team coordination, leading to faster loading and unloading times by effectively communicating with warehouse staff.
  • Reduced instances of stock discrepancies, meticulously tracking goods received against purchase orders.
  • Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.
  • Streamlined order processing, organizing goods for easy access and quick dispatch.
  • Supported continuous operation by performing minor maintenance on forklifts, preventing downtime.
  • Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.
  • Increased storage efficiency with strategic pallet stacking and goods placement.
  • Achieved high levels of product security by following best practices in cargo handling.
  • Enhanced operational efficiency, regularly updating skills through company-provided training sessions.
  • Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
  • Supported inventory accuracy, assisting in periodic stock counts and audits.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Increased operational flexibility by obtaining certifications for various types of forklifts.
  • Maintained clean and safe work environment, contributing to reduction in workplace accidents.
  • Facilitated prompt shipping, executing precise and timely order fulfillment.
  • Optimized fuel usage and maintenance costs by operating forklifts in economical manner.
  • Enhanced customer satisfaction by ensuring that goods were handled with care, minimizing returns due to damage.
  • Promoted culture of safety, conducting informal peer training on forklift operation safety standards.
  • Reduced product damage by adhering to strict handling and lifting protocols.
  • Streamlined inventory management by accurately logging movements of goods.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
  • Transported inventory items to appropriate locations.
  • Hooked tow trucks to trailer hitches and fastened attachments with hitchpins.
  • Packed items into appropriate containers for shipment.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Received and unpacked shipments and new equipment as directed.
  • Monitored warehouse to identify missing items, spills, and unusual activity.
  • Managed inventory levels with precision, performing regular audits and adjusting as necessary.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
  • Implemented barcode system for inventory management, streamlining tracking process.
  • Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
  • Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
  • Optimized storage solutions, creating more efficient use of warehouse space.
  • Negotiated with suppliers to secure more favorable terms for bulk material purchases.
  • Supported production line with timely material supply, keeping operations running without interruptions.
  • Ensured compliance with safety regulations, leading to reduction in workplace accidents.
  • Coordinated disposal of obsolete materials, ensuring environmentally friendly practices.
  • Maintained accurate inventory levels to prevent stock outages, conducting weekly inventory audits.
  • Led team in high-demand periods, ensuring all orders were processed on time without compromising quality.
  • Trained new employees on best practices for material handling, fostering skilled and knowledgeable team.
  • Reduced material waste by implementing sustainable handling and packaging techniques.
  • Enhanced teamwork and morale with regular, hands-on training sessions for new hires.
  • Improved safety standards, conducting thorough inspections of material handling equipment.
  • Facilitated smooth warehouse operations, maintaining clean and organized work areas.
  • Streamlined warehouse operations by organizing inventory efficiently, leading to quicker retrieval times.
  • Coordinated with logistics teams to ensure timely shipment of products, reducing delivery delays.
  • Increased customer satisfaction by accurately and promptly processing orders.
  • Assisted in development of just-in-time inventory system, reducing overstock and associated costs.
  • Enhanced security measures, conducting regular checks to prevent loss or damage to inventory.
  • Fostered culture of continuous improvement, suggesting several process enhancements.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Helped train new employees in safe practices and warehouse procedures.
  • Operated equipment while observing standard safety procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Strapped items down over protective padding to secure throughout transportation.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Education

Certificate - Billing and Coding Specialist

Virginia College
Greenville, SC
01.2014

Associate in Applied Science (AAS) - Medical Office Administration

Virginia College
Spartanburg, SC
01.2013

Skills

  • Windows XP
  • Windows 7
  • Windows 8
  • Microsoft Word
  • Excel
  • Homecare Homebase EMR System
  • Fire Note EMR System
  • Power point
  • Spreadsheets
  • Access
  • Outlook Express
  • Scanning technology
  • Medical Billing
  • CPT Coding
  • Accounts Receivable
  • Office Management
  • ICD-10
  • Employee Orientation
  • Human Resources
  • Insurance Verification
  • Medical Scheduling
  • ICD-9
  • HIPAA
  • Management
  • Personal Assistant Experience
  • Anatomy Knowledge
  • Data Entry
  • QuickBooks
  • Communication skills
  • Customer service
  • Bookkeeping
  • Microsoft Excel
  • Negotiation
  • Accounting software
  • Microsoft Office
  • Office experience
  • Typing
  • Front desk
  • Time management
  • Computer skills
  • Computer literacy
  • Organizational skills
  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Business management
  • Process improvement
  • Leadership training
  • Quality assurance
  • Cost control
  • Process improvements
  • Strategic planning and execution

Assessments

Customer focus & orientation, Highly Proficient, 2020-01-01

Personal Information

  • Visa Status: Authorized to work in the US for any employer
  • Work Permit: Authorized to work in the US for any employer

Certification

  • Hospice Regulatory Boot Camp- Fort Worth, Texas

Timeline

Director of Operations

VCare Hospice
01.2024 - Current

Senior Administrative Assistant/Human Resources

Homestead Hospice
07.2017 - 01.2024

Regional Palliative Care Coordinator for SC & Mississippi

Traditions Health Merged With Homestead Hospice
05.2017 - 01.2024

Business Office Manager/ Human Resources

Pathway Hospice
07.2013 - 07.2017

Receptionist-PRN

AFC Urgent Care/Bon Secours
01.2013 - 02.2019

Forklift Operator/Material Handler

MAU/Tier One Solutions/BMW
01.2005 - 08.2013

Associate in Applied Science (AAS) - Medical Office Administration

Virginia College

Certificate - Billing and Coding Specialist

Virginia College

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Jandie Weddle