Jane Murphy
Charleston
Summary
Accomplished Sales Manager offering 5 years of experience developing and maximizing sales. Diligent in building and retaining staff by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding and growing multiple studios.
Overview
3
3
years of professional experience
Work History
Studio Sales Manager
KOR4 Elite Fitness
03.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased monthly sales revenue by $40,000+ by hiring on a full sales team.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing support and monthly trainings to ensure the team felt confident to hit their monthly sales goals.
- Organized monthly team meetings to share top sales leaders, and share previous months goals and upcoming monthly sales/revenue goals.
- Consistently met or exceeded monthly sales targets by staying consistent and closing at the point of sale, along with support my team with any tools they needed to be successful.
- Overcame objections from potential members by establishing a relationship and trust with the client, addressing concerns, and finding a solution or option that can satisfy their needs.
- Hosted monthly marketing events inside and outside of the studio to acquire potential new members. As well as held quarterly member socials to keep our current members engaged and continue to grow those relationships.
- Built relationships with customers and community to establish long-term business growth.
- Answered and called between 50-75 clients daily assisting current members, setting up potential new members for their first session.
- Created polices and procedures for KOR4 and delivered training to all employees.
Studio Manager
Orangetheory Fitness Summerville And Charleston
03.2021 - 02.2023
- Managed 2 high traffic and successful studios (Summerville & Charleston location)
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Set daily studio operations and goals for my team along with completing these task with the team to ensure these goals were met.
- Supervised and supported the staff for timely, accurate and high-quality task completion.
- Managed monthly open-door meetings so employees could openly discuss ideas and make suggestions.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Established relationships with external parties such as vendors, small/ local businesses to collaborate and produce more leads for the studio.
- Pleasantly greeted members and asked open-ended questions to better the relationships with them.
- Held in studio and out of studio events for business opportunities / and networking to increase lead generation.
- Organized and maintained a consistent posting schedule on the Orangetheory socials to increase engagement.
Education
No Degree - Undeclared
Greenville Technical College
Greenville, SCHigh School Diploma -
Byrnes High School
Duncan, SC05.2018
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Positive and upbeat
- Sales operations
Timeline
Studio Sales Manager
KOR4 Elite Fitness
03.2023 - Current
Studio Manager
Orangetheory Fitness Summerville And Charleston
03.2021 - 02.2023
No Degree - Undeclared
Greenville Technical College
High School Diploma -
Byrnes High School
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