Janelle Armstrong
Hartsville
Summary
Retail professional with expertise in cash handling and customer service, demonstrated through extensive experience at Family Dollar. Achieved operational efficiency by training staff, enhancing team performance, and resolving conflicts effectively.
Overview
2026
2026
years of professional experience
Work History
Assistant Store Manager
Family Dollar
McBee
12.2024 - Current
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Maintained a safe working environment by enforcing safety regulations.
- Trained new employees on store policies, procedures and customer service standards.
- Supervised cash handling processes to ensure accuracy of transactions.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Cashier
Tobacco Market
Florence
06.2023 - 02.2025
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
Manager
Refuel
Kershaw
06.2015 - 06.2022
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Directed recruitment, hiring, and training of new staff members.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assistant Manager
SUBWAY®Restaurants
Hartsville
Education
High School Diploma -
Mcbee High School
McBee, SC06-1996
Some College (No Degree) - Phlebotomy
Florence-Darlington Technical College
Florence, SCSome College (No Degree) - Criminal Justice
North Eastern Technology College
Cheraw, SCSkills
- Cash handling and customer service
- Sales training and inventory management
- Operational efficiency and conflict resolution
- Team leadership
- Effective communication
- Time management
- Vendor management
- Flexible schedule
Affiliations
avid reader
watching movies with my family
traveling
Languages
English
Professional
Timeline
Assistant Store Manager
Family Dollar
12.2024 - Current
Cashier
Tobacco Market
06.2023 - 02.2025
Manager
Refuel
06.2015 - 06.2022
Assistant Manager
SUBWAY®Restaurants
High School Diploma -
Mcbee High School
Some College (No Degree) - Phlebotomy
Florence-Darlington Technical College
Some College (No Degree) - Criminal Justice
North Eastern Technology College
Similar Profiles
Alexis JenkinsAlexis Jenkins
Assistant Manager at Family Dollar/ Dollar TreeAssistant Manager at Family Dollar/ Dollar Tree
Ronin AndersonRonin Anderson
General Maintenance Technician at Family Dollar/dollar TreeGeneral Maintenance Technician at Family Dollar/dollar Tree
Darlene CadoreDarlene Cadore
Regional Human Resources Manager at Dollar Tree-Family DollarRegional Human Resources Manager at Dollar Tree-Family Dollar
Jadon EdwardsJadon Edwards
Bulk Order Filler at Dollar Tree and Family Dollar Distribution CenterBulk Order Filler at Dollar Tree and Family Dollar Distribution Center
Joshua OliverJoshua Oliver
Line Cook/Prep Cook at Tubbs Shrimp & Fish CoLine Cook/Prep Cook at Tubbs Shrimp & Fish Co