Jasmin Motley
Sumter
Summary
A highly accomplished, resulted-oriented and motivated accounting student who seeks to use my skills and academic experiences to foster the next generation of change in the fast-pacing field of finance operations. I seek to achieve this by applying and advancing best practices in professional accounting in any organization I am given the opportunity to work within.
Overview
6
6
years of professional experience
Work History
Associate
TJ Maxx, TJX Companies
09.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Cook
Palmetto Goodwill Services
06.2022 - 02.2023
- Prepared multiple orders during peak seasons with high accuracy to instructions and maximizing customer satisfaction
- Took orders from cashiers and cooked items quickly to ensure they are served hot
- Mentored staff and provided parameters of kitchen goals and daily work
- Created identical dishes with consistent care and attention to detail
- Set up and prepared cooking supplies and workstations to maximize productivity
Banking Customer Service Representative
Sykes Enterprise Inc
03.2022 - 06.2022
- Assisting (DDA) Deposit Small Business account, With Bank of America
Cook
Palmetto Goodwill Services
12.2020 - 07.2021
- Prepared multiple orders during peak seasons with high accuracy to instructions and maximizing customer satisfaction
- Took orders from cashiers and cooked items quickly to ensure they are served hot
- Mentored staff and provided parameters of kitchen goals and daily work
- Created identical dishes with consistent care and attention to detail
- Set up and prepared cooking supplies and workstations to maximize productivity
Baker
Golden Corral Buffet and Grill
06.2019 - 07.2020
- Packaged and labelled baked goods with accurate descriptions
- Filled out inventory and production sheets and reported to head baker about stock levels
- Resolved customer concerns with positive approach and constructive strategies
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes
- Served 200 bakery customers daily while exhibiting professional and effective customer service
Education
Associate of Applied Science - Accounting
Central Carolina Technical College
Sumter, SC05-2025
Skills
- Cash billing
- Payment processing
- Cash management
- Store policies and procedures
- MS Office
- Customer service
- Time management
- Detail oriented
- Kitchen equipment operation and maintenance
- Meeting sales goals
- Communication skills
- Interpersonal relations
- Excellent work ethics
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Decision-making
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Customer engagement
- Oral communication
- Customer service orientation
- Inventory management
- Cross-functional teamwork
- Performance improvement
- Management support
- Product merchandising
Timeline
Associate
TJ Maxx, TJX Companies
09.2023 - Current
Cook
Palmetto Goodwill Services
06.2022 - 02.2023
Banking Customer Service Representative
Sykes Enterprise Inc
03.2022 - 06.2022
Cook
Palmetto Goodwill Services
12.2020 - 07.2021
Baker
Golden Corral Buffet and Grill
06.2019 - 07.2020
Associate of Applied Science - Accounting
Central Carolina Technical College
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