Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Pearson

Spartanburg,SC

Summary

Dynamic professional with a strong work ethic and proven machinery operation skills at Timken. Recognized for enhancing production efficiency and fostering teamwork. Adept at quality control and complex problem-solving, consistently meeting targets while maintaining high standards. Committed to driving results and improving processes in fast-paced environments.

Overview

20
20
years of professional experience

Work History

In Home Caregiver

Sharon Wilkins
08.2023 - Current
  • Assisted client with daily living activities, ensuring comfort and safety.
  • Administered medications as prescribed, adhering to health protocols.
  • Maintained cleanliness and organization of living spaces for client well-being.
  • Supported meal preparation, accommodating dietary restrictions and preferences.
  • Monitored client health conditions, reporting changes to family or healthcare professionals.

Machine Operator

Timken
10.2021 - 08.2023
  • Operated machinery to meet production targets effectively.
  • Monitored equipment performance and conducted routine maintenance tasks.
  • Ensured compliance with safety regulations and operational standards.
  • Collaborated with team members to streamline workflow processes.
  • Maintained accurate records of production output and machine efficiency.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Customer Associate

Walgreen's
12.2020 - 01.2021
  • Provided exceptional customer service, resolving inquiries and enhancing customer satisfaction.
  • Assisted in training new associates on company policies and procedures.
  • Managed inventory levels, ensuring product availability for customers.
  • Collaborated with team members to streamline checkout processes and reduce wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Team Leader

Magna Seating South Carolina
03.2018 - 04.2020
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Key Manager

Wild Wing Cafe
01.2012 - 08.2017
  • Led cross-functional teams to streamline project workflows and enhance operational efficiency.
  • Developed strategic initiatives to improve client satisfaction and drive revenue growth.
  • Mentored junior staff, fostering professional development and improving team performance.
  • Conducted regular assessments of processes, identifying areas for improvement and implementing solutions.
  • Facilitated training sessions on best practices, enhancing team capabilities and knowledge retention.
  • Counted registers and cleaned and secured shop at end of shift.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.

Inventory Scanner

Adidas Group
03.2010 - 03.2011
  • Conducted comprehensive inventory scans to ensure accuracy and compliance with organizational standards.
  • Implemented process improvements that enhanced efficiency of inventory tracking operations.
  • Trained and mentored new staff on scanning protocols and inventory management best practices.
  • Collaborated with cross-functional teams to resolve discrepancies in inventory records.
  • Maintained optimal scanner performance, performing routine maintenance checks and troubleshooting as needed.

In-Home Babysitter

Bjorn & Heather Pearson
07.2009 - 07.2010
  • Supervised daily activities, ensuring safety and engagement for children of various ages.
  • Developed personalized educational activities to promote cognitive and emotional growth.
  • Communicated effectively with parents regarding children's progress and behavior.
  • Implemented routine schedules to establish consistency in childcare practices.
  • Managed household tasks, including meal preparation and light cleaning, alongside childcare duties.

Software Tester

Dish Network
10.2008 - 07.2009
  • Developed and executed test cases to ensure software functionality and reliability.
  • Identified, documented, and tracked defects in software applications using defect management tools.
  • Collaborated with cross-functional teams to clarify requirements and enhance testing strategies.
  • Implemented automated testing frameworks to streamline testing processes and improve efficiency.
  • Improved software quality by executing thorough test cases and identifying critical defects.
  • Analyzed test results to provide actionable insights that informed project decision-making.

Head Waiter

Applebee's Neighborhood Grill & Bar
07.2006 - 10.2008
  • Supervised dining room operations, ensuring exceptional guest service and adherence to standards.
  • Trained and mentored junior staff on menu knowledge and service techniques.
  • Coordinated with kitchen staff to streamline food delivery and maximize efficiency.
  • Developed and implemented best practices for table management and guest interaction.
  • Resolved customer complaints promptly, enhancing overall dining experience satisfaction.
  • Created staff schedules to optimize coverage during peak service hours, improving team performance.
  • Trained staff members on use of POS system.

Production Packer

Arvato Digital Services Llc
03.2007 - 04.2007
  • Operated packaging machinery to ensure efficient production flow and product quality.
  • Trained new team members on safety procedures and operational protocols.
  • Monitored production line for consistency and adherence to quality standards.
  • Implemented process improvements to enhance packing efficiency and reduce waste.
  • Consistently met or exceeded daily production quotas while adhering to strict quality guidelines.
  • Reduced product defects by carefully inspecting items before packaging for shipment.

Skating Carhop

Sonics Drive In
06.2005 - 09.2005
  • Delivered high-quality food service to customers in a fast-paced environment.
  • Maintained cleanliness and organization of dining area and service equipment.
  • Assisted in training new team members on operational procedures and customer service standards.
  • Monitored inventory levels and placed orders to ensure product availability during peak hours.
  • Developed strong customer relationships, contributing to repeat business and positive reviews.
  • Improved order accuracy by implementing effective communication techniques with kitchen staff.
  • Collaborated with team members to maintain a clean, organized, and safe work environment.

Education

High School Diploma -

Paul M Dorman High School
Roebuck, SC
05.2007

Skills

  • Machinery operation

  • Good communication

  • Strong work ethic

  • Attention to detail

  • Teamwork and collaboration

  • Quality control

Timeline

In Home Caregiver

Sharon Wilkins
08.2023 - Current

Machine Operator

Timken
10.2021 - 08.2023

Customer Associate

Walgreen's
12.2020 - 01.2021

Team Leader

Magna Seating South Carolina
03.2018 - 04.2020

Key Manager

Wild Wing Cafe
01.2012 - 08.2017

Inventory Scanner

Adidas Group
03.2010 - 03.2011

In-Home Babysitter

Bjorn & Heather Pearson
07.2009 - 07.2010

Software Tester

Dish Network
10.2008 - 07.2009

Production Packer

Arvato Digital Services Llc
03.2007 - 04.2007

Head Waiter

Applebee's Neighborhood Grill & Bar
07.2006 - 10.2008

Skating Carhop

Sonics Drive In
06.2005 - 09.2005

High School Diploma -

Paul M Dorman High School

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