Detail-oriented individual with a focus on time management and teamwork. Experience in streamlining processes and maintaining high standards of customer service, ensuring a positive atmosphere and operational efficiency.
Overview
5
5
years of professional experience
Work History
Barista/Shift Leader
Dunkin' Donuts
Boiling Springs, SC
10.2025 - Current
Provided exceptional customer service, resolving complaints effectively and promptly.
Collaborated with team members to streamline order processing and improve service times.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Retail Keyholder
Shoe Dept
Boiling Springs, SC
03.2025 - 10.2025
Trained and mentored new staff on sales techniques and customer service excellence.
Managed daily store operations, ensuring compliance with company policies and procedures.
Oversaw cash handling procedures, ensuring accuracy in transactions and deposits.
Cashier
Zaxbys
Boiling Springs, SC
06.2024 - 03.2025
Delivered exceptional customer service by efficiently handling orders and inquiries.
Maintained cleanliness and organization of work areas to ensure safety and compliance.
Collaborated with team members to streamline workflow and enhance productivity during peak hours.
Barista/Shift Leader
Dunkin Donuts & Baskin Robbins
Little River, SC
07.2023 - 04.2024
Supervised daily operations and managed team schedules to ensure efficient service delivery.
Trained and mentored new baristas on beverage preparation and customer service standards.
Resolved customer complaints effectively, enhancing overall satisfaction and retention rates.
Cashier
Food Lion
North Myrtle Beach, SC
08.2022 - 01.2023
Processed customer transactions efficiently using POS systems.
Maintained cleanliness and organization of checkout area to enhance shopping experience.
Handled cash, credit, and digital payments accurately during high-volume periods.
Barista/Cashier
Dunkin' Donuts
North Myrtle Beach, SC
03.2021 - 09.2021
Prepared and served coffee beverages per customer specifications.
Operated espresso machines and brewing equipment efficiently during peak hours.
Maintained cleanliness of work area, ensuring compliance with safety standards.