Jasmine Watkins
Taylors ,SC
Summary
I have developed tailored care plans and effectively monitored health status, ensuring safety and comfort. Skilled in meal preparation and housekeeping, I fostered independence and trust with clients.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Home Care Provider
Private Family Client
12.2022 - Current
- Provided personalized care and support to clients, enhancing quality of life and promoting independence.
- Developed and implemented individualized care plans based on client needs and preferences.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Assisted with daily living activities, ensuring safety and comfort for all clients.
Customer Service Representative
ZenZone Designs
01.2018 - Current
- Maintained knowledge of products and services to provide informed responses to clients.
- Supported promotional campaigns by informing customers about new offerings and discounts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
Boulevard Automotive
06.2015 - 01.2018
- Assisted customers with inquiries and product information to enhance satisfaction.
- Processed orders and returns efficiently, ensuring accurate transaction records.
- Utilized customer relationship management software to track interactions and feedback.
- Collaborated with team members to resolve issues and improve service delivery.
Customer Service Cashier
Carolina Express
07.2012 - 07.2015
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register operations, ensuring balanced drawers and accurate financial reporting.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and customer service best practices.
Education
High School Diploma -
Eastside Highschool
Taylors, SC04.2014
Skills
- Patient care
- Compassionate caregiving
- Meal preparation
- Housekeeping
- Housekeeping tasks
- Dementia care
Timeline
Home Care Provider
Private Family Client
12.2022 - Current
Customer Service Representative
ZenZone Designs
01.2018 - Current
Customer Service Representative
Boulevard Automotive
06.2015 - 01.2018
Customer Service Cashier
Carolina Express
07.2012 - 07.2015
High School Diploma -
Eastside Highschool