Jason Alexiou
Bluffton
Summary
Dynamic hospitality leader with a proven track record in private club and luxury residential settings, specializing in food and beverage operations, member experience, and service excellence. Expertise in managing high-volume dining outlets, developing cohesive service teams, and driving revenue through innovative programming and exceptional dining experiences. Skilled in aligning front- and back-of-house operations to optimize financial performance while fostering a culture of hospitality that consistently exceeds member expectations. Prepared to elevate food and beverage operations at a premier club with an unwavering commitment to quality, consistency, and experience-driven service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Sports & Community Recreation (F&B Operational Oversight)
Colleton River Club
Bluffton
05.2023 - Current
- Oversee daily operations of The Palms Café, a high-volume member dining outlet serving breakfast, lunch, and poolside service in a premier private club environment
- Lead front-of-house service operations, including staffing, scheduling, training, and service execution to ensure consistent, high-level member experiences
- Partner with Executive Chef and culinary team on menu development, seasonal offerings, and presentation standards to enhance dining quality and member satisfaction
- Drive food & beverage revenue growth through programming, themed dining events, and activation of club dining venues
- Implement and uphold service standards, staff training protocols, and hospitality-driven culture, elevating overall service delivery
- Manage labor deployment and service flow to optimize efficiency during peak periods and high-demand seasons
- Collaborate with senior leadership on budgeting, forecasting, and financial performance, contributing to overall club profitability
- Maintain excellence in cleanliness, safety, and dining environment presentation in alignment with top-tier club standards
- Enhance the member experience by integrating dining with club lifestyle offerings, including events, wellness, and social programming
- Led strategic initiatives to enhance member engagement and satisfaction.
Director of Fitness & Wellness (Luxury Hospitality Environment)
Montage Palmetto Bluff
Bluffton
09.2018 - 05.2023
- Directed operations within a luxury resort and residential community, consistently delivering a high-touch, hospitality-driven guest experience
- Collaborated closely with food & beverage and resort leadership to execute integrated events, activations, and member experiences
- Led, trained, and developed a team of 10+ staff with a focus on service excellence, guest engagement, and brand standards
- Executed high-end events and programming, supporting overall resort revenue and enhancing guest satisfaction
- Managed departmental budgets, payroll, and operational performance within a luxury service framework
- Maintained Forbes-level expectations for presentation, cleanliness, and service delivery
- Built a strong service culture through onboarding, coaching, and continuous professional development
Fitness Director
Hampton Lake
Bluffton
01.2016 - 09.2018
- Administered daily operations in private residential community, ensuring seamless execution of lifestyle programming and member engagement initiatives.
- Coordinated various club events and social functions, promoting increased engagement within the community.
- Supervised budgeting and procurement activities while ensuring accurate financial reporting to support operational efficiency initiatives.
- Developed and executed programming strategies alongside personalized service to elevate participation levels and increase ancillary revenue.
- Recognized for outstanding leadership performance and service impact, resulting in promotion to director within one year.
Education
Bachelor's of Science - Business Administration - Business Analytics
Southern New Hampshire University
Online, United States05-2027
Bachelor's of Science - Kinesiology
University of Thessaly
Trikala, Greece05-2012
Skills
- Food & Beverage Operations Leadership
- Front-of-House Management & Service Execution
- Member & Guest Experience Strategy
- Staff Training & Service Culture Development
- Private Club & Luxury Hospitality Operations
- Event Programming & Revenue Generation
- Budgeting, Forecasting & Cost Control
- Cross-Departmental Collaboration
Accomplishments
KEY ACCOMPLISHMENTS
• Led operational growth initiatives during a major club amenity expansion, supporting member retention and engagement during a critical growth period
• Increased racquet sports reservations from 1,900 to over 5,300 annually through expanded leagues, clinics, tournaments, and social programming
• Drove 35% annual growth in fitness and wellness activity through enhanced programming and operational leadership
• Increased fitness class participation by 121% through strategic scheduling and member-focused programming initiatives
• Increased café revenue by 15% through themed events, clubhouse activations, and integrated member programming
• Improved member dining satisfaction scores by more than 20% through elevated service standards and staff development
• Reduced labor costs by approximately 9% through operational efficiencies and optimized staffing strategies
• Led cross-department operations across food & beverage, racquets, wellness, aquatics, and member programming within a premier private club environment
• Developed lifestyle programming and club events focused on strengthening member engagement, club culture, and long-term satisfaction
• Built strong team cultures through hands-on leadership, staff mentorship, accountability, and service-focused operational standards
Certification
- Certified Personal Trainer G.R.A.F.T.S.
- CPR/AED Certified
LANGUAGES
English - Native/ Bilingual
Greek - Native/ Bilingual
Timeline
Director of Sports & Community Recreation (F&B Operational Oversight)
Colleton River Club
05.2023 - Current
Director of Fitness & Wellness (Luxury Hospitality Environment)
Montage Palmetto Bluff
09.2018 - 05.2023
Fitness Director
Hampton Lake
01.2016 - 09.2018
Bachelor's of Science - Kinesiology
University of Thessaly
Bachelor's of Science - Business Administration - Business Analytics
Southern New Hampshire University