Overview
Work History
Education
Skills
Awards And Leadership
Timeline
Generic

Jason Williams

Columbia

Overview

6
6
years of professional experience

Work History

IT Support

Freelance/Home IT Support
01.2023 - Current
  • Provide technical support to family and friends, assisting with computer setup, software troubleshooting, home networking, and virus removal
  • Help troubleshoot Windows, macOS, and mobile device issues
  • Set up routers, printers, and home Wi-Fi networks
  • Offer clear, patient guidance to non-technical users

Grocery Clerk

Publix
Columbia
08.2021 - Current
  • Managed inventory, shelf rotation, and loss prevention
  • Maintained accurate stock levels and product organization

Grocery Team Leader

Publix
Columbia
08.2022 - 01.2024
  • Led a team of 6–10, created training strategies, and consistently exceeded sales goals
  • Developed excellent interpersonal and problem-solving skills under pressure

Front Service Clerk (Customer Service)

Publix
Columbia
09.2019 - 08.2021
  • Consistently rated “Exceeds Expectations” in biannual performance reviews
  • Delivered outstanding customer support and resolved issues efficiently

Education

A.A.S. - Network Systems Management

Midlands Technical College
Columbia, SC
04.2026

Google IT Support Certificate -

Coursera
05.2024

High School Diploma -

Dutch Fork High School
Irmo, SC
06.2020

Skills

  • Windows
  • Linux
  • MacOS
  • LAN setup
  • Cisco switch/router configuration
  • Command Line
  • Active Directory
  • Google Workspace
  • Troubleshooting
  • Customer service
  • Remote support basics
  • Ticketing systems
  • Communication
  • Leadership
  • Time management
  • Adaptability

Awards And Leadership

  • Tuskegee Airman Award – Dutch Fork AFJROTC
  • Distinguished Unit Award – Recognition of outstanding cadet performance
  • Led teams and coordinated service events through AFJROTC

Timeline

IT Support

Freelance/Home IT Support
01.2023 - Current

Grocery Team Leader

Publix
08.2022 - 01.2024

Grocery Clerk

Publix
08.2021 - Current

Front Service Clerk (Customer Service)

Publix
09.2019 - 08.2021

A.A.S. - Network Systems Management

Midlands Technical College

Google IT Support Certificate -

Coursera

High School Diploma -

Dutch Fork High School

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Jason Williams