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Results-driven IT Support professional with a proven track record at Applied Systems, enhancing customer satisfaction through effective problem-solving and technical support. Skilled in Active Directory and SQL database management, I excel in client collaboration and communication, achieving a significant increase in service efficiency and user satisfaction.

Highly motivated and detail-oriented cybersecurity student with a solid foundation in computer science and an eagerness to learn and grow in the field of cybersecurity. Possesses various skills in security tools and techniques, as well as knowledge of cyber threats and vulnerabilities. Excellent problem-solving skills and a strong commitment to ensuring the integrity and confidentiality of sensitive data. Seeking an internship in cybersecurity to apply and further develop skills while contributing to the protection of valuable company assets.

Dynamic IT Support Intern at TECH INNOVATORS, adept in troubleshooting hardware and software issues, enhancing system security through Zero Trust Architecture. Skilled in IT infrastructure setup and network maintenance, I successfully resolved over 20 user requests weekly, ensuring operational excellence and compliance with industry standards. Strong collaboration and problem-solving abilities underpin my technical expertise. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Dedicated IT support professional currently pursuing a Graduate Certificate in Information Security. Experienced in providing front-line technical support and exceptional customer service. Skilled in handling IT incidents and service requests related to hardware and software. Proven ability to troubleshoot technical issues and deliver prompt resolutions, ensuring minimal disruption to operations. Flexible and willing to travel to off-site locations to provide on-site support. Seeking part-time opportunities to leverage technical expertise and customer service skills in a dynamic environment.

Jason Williams

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IT Support

Grocery Clerk

Grocery Team Leader

Front Service Clerk (Customer Service)

Education

A.A.S. - Network Systems Management

Google IT Support Certificate -

High School Diploma -

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IT Support

Grocery Team Leader

Grocery Clerk

Front Service Clerk (Customer Service)

A.A.S. - Network Systems Management

Google IT Support Certificate -

High School Diploma -

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