Javana Tarrant
Round O
Overview
14
14
years of professional experience
1
1
Certification
Work History
Product Expert
TurboTax
02.2026 - 04.2026
- Guided users through software navigation, data import/export, and error resolution across desktop and mobile platforms, facilitating seamless usage and minimizingdowntime
- Assisted customers in troubleshooting technical and tax-related issues, enhancing user experience and satisfaction
- De-escalated sensitive or high-stress customer situations, maintaining customer trust and loyalty
- Participate in ongoing training and certification programs to stay current on tax policies and software updates
AI Data Collector
Welocalize
01.2024 - 04.2026
- Reviewed and analyzed structured and unstructured data sets for accuracy and compliance with standards.
- Identified inconsistencies and discrepancies through detailed analytical review to enhance data integrity.
- Conducted research to validate information and align documentation with established guidelines.
- Organized large volumes of digital information using standardized classification systems.
Peer Tutor
Knack
Valdosta
03.2024 - 12.2024
- Provided individualized one-on-one tutoring sessions to help students understand the material better.
- Developed personalized learning plans based on individual student needs and goals.
- Provided constructive feedback on academic performance and tailored study techniques to improve student outcomes.
- Cultivated a supportive learning environment that increased student confidence and active participation.
- Facilitated study sessions for diverse student groups, enhancing comprehension of challenging concepts.
Executive Director
Bountiful Eye Charities Inc.
Valdosta
01.2022 - 01.2024
- Organized and maintained confidential records and compliance files, ensuring adherence to regulatory standards
- Coordinated external correspondence with regulatory agencies and stakeholders to facilitate compliance and communication
- Prepared formal reports, board materials, and official documentation
- Attended executive and board meetings; recorded and distributed meeting minutes to ensure accurate documentation of discussions
- Conducted research to support policy, compliance, and operational decisions
- Forecasted costs and developed project budgets
- Maintained structured filing systems for employment, operational, and compliance records
Pharmacy Manager Secretary
Rxperts
Tampa
06.2012 - 01.2017
- Coordinated documentation flow among pharmacy staff, insurance providers, and healthcare professionals to ensure timely access to patient information
- Maintained confidential patient and prescription records in compliance with HIPAA standards
- Organized and maintained structured filing systems for operational and compliance documents, enhancing retrieval efficiency
- Trained new employees on administrative duties according to company policies, facilitating smoother onboarding and integration
Education
Bachelor of Science - Business Administration
Capella University
Minneapolis, MN01-2026
Skills
- Project management
- Data analysis
- Research methodologies
- Technical troubleshooting
- Customer service
- Team collaboration
Certification
- Intuit Product Expert, 01/01/26
- AI Google Essentials, 12/01/24
References
References Available on Request
Personal Information
Title: Business Professional
Timeline
Product Expert
TurboTax
02.2026 - 04.2026
Peer Tutor
Knack
03.2024 - 12.2024
AI Data Collector
Welocalize
01.2024 - 04.2026
Executive Director
Bountiful Eye Charities Inc.
01.2022 - 01.2024
Pharmacy Manager Secretary
Rxperts
06.2012 - 01.2017
Bachelor of Science - Business Administration
Capella University