Collaborated with cross-functional teams to identify workflow bottlenecks and implement iterative process improvements reducing administrative cycle times by
Designed and maintained digital tracking systems (Pinyon eRecord, IAS requisitions, mailroom platforms), increasing data accuracy and retrieval by
Supported planning, purchasing, and budgeting tracking activities
Supported property management operations, tracking over 1.5M in assets and coordinating disposal of 200K+ in outdated equipment.
Created new documentation, SOPs, and quick reference guides to support user adoptions of new processes and tools, increasing compliance by
Supported backlog organization for administrative tasks and process improvements
Provided data insights to help leadership prioritize high-impact improvements
Conducted recurring process reviews and implemented adjustments that reduced administrative errors by 15%
Administrative Support Assistant
USDA Forest Service – Savannah River
06.2022 - 06.2024
Maintained daily project and administrative operations for a unit of 150+ staff ensuring smooth coordination across procurement, HR property management, and security functions
Supported project and administrative workflows including procurement, property management personnel actions, and document control for a unit of 150+ staff
Coordinated uniform orders and funding allocations, reducing order discrepancies
Assisted in inventory tracking and disposal of excess property, improving asset accountability by 15%
Facilitated recurring team check-ins to assess progress and remove blockers
Supported HR processes including onboarding, personnel action tracking, and improving processing efficiency and reducing administrative backlog
Administrative Intern
Recovery Day
08.2021 - 05.2022
Guided new clients through paperwork, enhancing onboarding efficiency and satisfaction.
Managed social media content, increasing engagement and broadening audience reach.
Developed inventory system for medical supplies, ensuring timely restocking and cost control.
Provided exceptional client support during onboarding, significantly improving satisfaction and streamlining the paperwork process.
Implemented a digital inventory management system, leading to timely restocking and enhanced cost efficiency for medical supplies.
Program Specialist at State Of Nebraska - Department Of Health And Human ServicesProgram Specialist at State Of Nebraska - Department Of Health And Human Services