Jay Brown

Develop and drive retail-based marketing initiatives to generate sales leads for sales representative follow up

Identify, schedule, and plan schedule for team of Retail Marketers in assigned territory

Responsibility for budgeting and staffing within our retail affiliates

Manage retail marketing team in generating new sales leads

Manage retail marketing material and equipment set up and tear down

Collaborate with the local Operation and Installation Mangers to grow brand presence within the local market

Recruit, hire, train and develop Retail Marketers and create accountability through established Retail Marketer goals and KPIs

Develop timelines, organizational plans, and internal communications for cohesiveness and transparency across the organization

Track and report retail metrics to evaluate performance and ROI of our retail partnerships

Responsible for exceeding sales lead quotas based upon established KPIs

• Meet or exceed area sales goals through the training, coaching and managing of sales associate staff
• Ensure that sales associates understand the store's selling expectations
• Drive the total Customer Experience through in store and Omni, through team performance Provide training and coaching to sales associate, to ensure associates exhibit the key service behaviors needed in delivering Sales
• Motivate and coach sales associates to meet or exceed Sales and credit goals

• Motivate and coach sales associates to meet or exceed credit goals
• Improve team performance by identifying the need for corrective action
• Determine necessary corrective and execute
• Collaborate with the visual team to ensure that sales associate standards training takes place on a regular basis, and that new-hires participate in this training once they come on the sales floor
• Recruit, interview, select and retain quality associates and ensure all positions are filled in a timely manner
• Resolve customer service issues as needed

• Increased store sales by coaching and mentoring staff on a regular basis
• Trained staff by reviewing and revising orientation to products and sales training materials
• Reviewed staff job performance and learning needs with a retail store manager
• Demonstrated flexibility by having to switch priorities on a whim in a fast-paced setting
• Developed and implemented new product training for employees