Jayda Manigo
Columbia
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Publix
Columbia, SC
01.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Managed cash register operations, ensuring accuracy in cash handling and reporting.
- Assisted in training new staff on operational procedures and customer service standards.
- Implemented strategies to reduce wait times during peak hours, improving service efficiency.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
Picker
Amazon
Columbia, SC
01.2025 - 12.2025
us.
- Conducted regular inventory checks to maintain accuracy and prevent stock discrepancies.
- Collaborated with team members to streamline picking processes, enhancing overall workflow efficiency.
- Trained new hires on safety protocols and standard operating procedures for warehouse operations.
- Implemented improvements in order picking methods, reducing errors and increasing productivity levels.
- Monitored stock levels and reported shortages to ensure timely restocking of essential items.
- Assisted in maintaining a clean and organized workspace, adhering to health and safety regulations.
Education
High School Diploma -
Richland Northeast
Columbia05-2024
Skills
- Customer service
- Customer assistance
- Cleaning and sanitizing
- Work ethic and integrity
- Team collaboration
- Patience and empathy
- Attention to detail
- Written and verbal communication
LANGUAGES
Spanish
Bilingual
Family
COMMUNITY SERVICE
- Columbia Community Food Bank, Food Bank Volunteer, Columbia, SC, 2023-06, 2023-08, Kept shelves organized, well-stocked, and properly rotated., Monitored expiration dates for food donations to maintain quality., Sorted and organized food donations according to nutritional value., Delivered food donations to disabled and elderly customers.
- Boys & Girls Club of the Midlands, Youth Program Assistant, Columbia, SC, 2022-09, 2022-12, Accounted for whereabouts of children to maintain control of group safety., Conducted activities to meet physical and social needs of program participants., Encouraged positive behavior through modeling appropriate conduct and providing positive reinforcement., Collaborated with other staff members to create innovative programming ideas., Cultivated strong partnerships with parents and guardians by keeping them informed about their child's progress.
AWARDS
Team Player Award, Employee of the Month
Timeline
Picker
Amazon
01.2025 - 12.2025
Cashier
Publix
01.2024 - Current
High School Diploma -
Richland Northeast