Overview
Work History
Education
Skills
Timeline
Generic

Jayda Mauk

Simpsonville

Overview

9
9
years of professional experience

Work History

Personal Banker II

Fifth Third Bank
Greenville
10.2023 - Current
  • Conducted inbound and outbound calls to medium- and high-asset clients to discuss customized banking and wealth solutions.utions.
  • Conduct consultative discovery to assess client financial goals, and recommend tailored solutions with products and advisors.
  • Leverage reporting portals to log activities, track pipelines, and generate appointments.
  • Build strong referral networks with internal partners, such as mortgage, business, and wealth advisors.
  • Ensure full compliance with daily banking regulations, maintain 100% audit readiness, and stay above 90% in documentation maintenance.
  • Build trust and rapport with affluent individuals through consultative conversations
  • Consistently exceeded call and referral metrics in a high volume, high stakes environment
  • Conduct weekly meetings with team members to discuss current goals and ensure efficient operations to track progress

Administrative Assistant

VentureSouth
Greenville
03.2022 - 09.2023
  • Organized event logistics and executed client outreach campaigns that increased attendance rates
  • Maintained investor databases to ensure accurate segmentation and targeted engagement
  • Managed calendars, scheduled meetings, and coordinated logistics for investor events, pitch sessions, and due diligence reviews
  • Supported the onboarding process for new investors and startups, ensuring proper documentation
  • Handled multiple administrative priorities using effective time management, while maintaining attention to detail and discretion

Manager

Chick-fil-A
Greenville
07.2016 - 10.2022
  • Led client-facing operations, and optimized the upselling of catering and promotional events via customer outreach.
  • Trained and guided staff on sales techniques and customer service strategies, resulting in a % annual growth in sales.
  • Supervised 30+ team members, ensuring compliance with policies and procedures, including privacy, accuracy, and operational standards.
  • Utilized POS and internal software to track inventory, schedules, and documentation for data purposes.
  • Oversaw day-to-day operations, including scheduling, shift coordination, and inventory management.
  • Provided administrative support to senior leadership through reporting, employee documentation, and internal communication.
  • Resolved escalated issues calmly and professionally, using strong problem-solving and communication skills.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Education

Associate of Science -

Clemson University
Clemson, SC

Skills

  • Client relationship management
  • Financial analysis
  • Sales strategies
  • Reporting and analytics
  • Customer service
  • Pipeline tracking
  • Calendar management
  • Data entry

Timeline

Personal Banker II

Fifth Third Bank
10.2023 - Current

Administrative Assistant

VentureSouth
03.2022 - 09.2023

Manager

Chick-fil-A
07.2016 - 10.2022

Associate of Science -

Clemson University

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Jayda Mauk