Jaydon Brunson
Columbia
Summary
I believe I am a highly driven professional with a proven track record in customer service and problem solving, which was displayed at companies like Next Phase Logistics. I excelled in roles that required excellent communication skills and also a need for enhancing customer satisfaction. I can demonstrate abilities to mentor peers and manage time effectively, contributing to a significant improvement in team efficiency and guest experience. I am a results-driven type of individual who considers myself a hard worker focused on delivering exceptional support for customer needs. I successfully manage concerns and resolve conflicts to maximize customer satisfaction, especially with being a delivery driver for Amazon. I also offer a strong background in sports saying that I played Division 1 football, with that type of background, I have a strong desire for nothing but success.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Next Phase Logistics (Amazon)
10.2024 - Current
- Responsible for packing up and organizing my van with 200+ packages in a 25 minute time frame.
- My driving is tracked by a mentor app making sure I drive 100% safely following all laws, 1 infraction can result in my job being lost, I am also being watched by a camera while driving.
- I am responsible for delivering packages to customer desired locations with a great attitude within a 10 hr time frame, I also deliver to businesses which means my communication has to be on point.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Football Coach
Ridgeview High School
07.2024 - 10.2024
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
Front Desk
Jewish Community Center
01.2024 - 09.2024
- Collected deposits, fees, and payments for members.
- Answered phone calls to assist customers in their needs.
- Organized the front desk in fashion where every member is never left clueless on anything important.
- Mentor new hires and get them ready to work alone.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Football Player (DB)
Grambling State University
01.2022 - 01.2023
Athletic Trainer
Apex Athletic Performance And Rehabilitation
04.2021 - 12.2021
- Developed a positive rapport with student-athletes, promoting trust in the athletic training process.
- Assisted athletes in drills, showing them the right technique.
- Educated athletes on importance of proper nutrition, rest and hydration.
- Enhanced athlete performance by developing and implementing individualized training programs.
Football Player (DB)
South Carolina State University
01.2018 - 01.2021
Education
Bachelor - General Studies
Grambling State University
Grambling, Louisiana05.2023
High School Diploma -
Blythewood High School
Blythewood, South Carolina05.2018
Skills
- Aisle Management
- Valid Driver's License
- Cash Handling
- Time Management
- Credit and Cash payments
- Oral and written communications
- Customer Service
- Problem solving
- Listening skills
- File management
- Microsoft
- Physical Stamina
- Phone and Email Etiquette
- Critical Thinking
- Safe Driving Skills
- Energetic and Outgoing
- Sales expertise
- Teamwork and Collaboration
- Time management
- Customer service
- Clean driving record
Timeline
Delivery Driver
Next Phase Logistics (Amazon)
10.2024 - Current
Football Coach
Ridgeview High School
07.2024 - 10.2024
Front Desk
Jewish Community Center
01.2024 - 09.2024
Football Player (DB)
Grambling State University
01.2022 - 01.2023
Athletic Trainer
Apex Athletic Performance And Rehabilitation
04.2021 - 12.2021
Football Player (DB)
South Carolina State University
01.2018 - 01.2021
High School Diploma -
Blythewood High School
Bachelor - General Studies
Grambling State University
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