Summary
Overview
Work History
Education
Skills
Timeline
Generic
JAYLA GOODWIN

JAYLA GOODWIN

Charleston

Summary

Dedicated Public Health student with a strong foundation in health sciences and hands-on experience in customer service. Certified Nursing Assistant (CNA) seeking to leverage skills in patient care and communication in a clinical setting to gain further experience in preparation for medical school. Passionate about providing high-quality care and committed to improving patient outcomes through compassionate service and clinical excellence.

Overview

5
5
years of professional experience

Work History

Cashier

Walgreens
10.2022 - Current
  • Provide excellent customer service by listening to needs, answering questions, and offering assistance, building strong communication skills.
  • Process payments accurately using cash register and POS system, ensuring smooth transactions for customers.
  • Maintain a clean and organized environment, promoting safety and efficiency, similar to clinical settings.
  • Assist customers in locating products and offer advice, enhancing problem-solving abilities.
  • Train new team members in operating POS systems and delivering customer service, demonstrating leadership and teamwork.
  • Contribute to store organization by arranging displays and stocking merchandise, showing attention to detail and responsibility.

Cashier Assistant

McDonald's
06.2020 - Current
  • Process payments, issue receipts, and handle refunds to ensure efficient customer service.
  • Assist with large customer volumes by organizing and packaging orders quickly and accurately.
  • Support supervisors in managing customer flow during busy periods, helping to reduce wait times and improve service.
  • Resolve customer issues and authorize discounts to maintain a positive and professional customer experience.
  • Seasonal

Intern

Shifa Health Clinic
01.2025 - 04.2025
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Daily intake of patients, collecting vitals, performing tests, and shadowing providers.
  • Learned to do vision intakes: take vitals, collect numbers for eye pressure, and did some digital retinal imaging.

Certified Nursing Assistant

Pruitt Health
05.2023 - 08.2023
  • Assisted patients with daily activities like bathing, dressing, and eating, improving their comfort and quality of life.
  • Helped protect patients by closely watching their condition and quickly reporting any issues to nurses.
  • Managed non-medical tasks such as preparing meals and keeping rooms clean to support patient well-being.
  • Changed bed linens regularly to prevent infections and maintain a clean environment.
  • Built strong relationships with patients by providing personalized care and support.
  • Recorded patient care details, vital signs, and updates in the EMR, in order to maintain accurate records.
  • Safely moved patients between beds, wheelchairs, and other areas, ensuring their comfort and safety.

Education

Bachelor of Science - Public Health

College of Charleston
Charleston, SC
05.2025

Skills

  • Microsoft Office Suite
  • Basic Medical Terminology
  • Time Management
  • Problem-Solving
  • Team Collaboration
  • Patient Transfer
  • Infection Control
  • Interpersonal Communication
  • Clinical Documentation
  • Vital Signs Monitoring
  • Patient Care
  • CPR/First Aid Certification (Expires July 2025)
  • Work ethic and integrity

Timeline

Intern

Shifa Health Clinic
01.2025 - 04.2025

Certified Nursing Assistant

Pruitt Health
05.2023 - 08.2023

Cashier

Walgreens
10.2022 - Current

Cashier Assistant

McDonald's
06.2020 - Current

Bachelor of Science - Public Health

College of Charleston
JAYLA GOODWIN