Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayla Purvis

Bennettsville

Summary

Dynamic and dedicated professional with a positive attitude and effective communication skills, experienced as a Teacher's Assistant at Marlboro County High School. Successfully enhanced student learning through individualized tutoring and collaborative support, while maintaining classroom organization and safety. Proficient in Excel, demonstrating strong organizational abilities and a commitment to student success.

Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper, and multitasker.

Passionate Teaching Assistant offering [Number]-year background working with students at elementary and middle school levels. Skilled in assisting teachers with classroom functions, lesson planning, and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

5
5
years of professional experience

Work History

Teacher's Assistant

Marlboro County High School
04.2024 - 03.2025
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.

Customer Service Representative Agent

Verizon Wireless
01.2022 - 03.2023
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled escalated calls, successfully deescalating situations while finding solutions to meet client expectations.
  • Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers'' needs.
  • Maintained a high level of integrity and confidentiality when handling sensitive customer information, ensuring data privacy compliance.
  • Enhanced customer satisfaction by efficiently addressing and resolving their concerns and inquiries.
  • Achieved high service level scores by effectively resolving customer issues during the first contact.
  • Navigated multiple systems simultaneously for efficient information retrieval during live calls with customers.
  • Built rapport with clients through active listening, empathy, and understanding of their individual needs.
  • Educated customers about available services, promotions, or discounts; up-selling products when appropriate.
  • Maintained accurate records of customer interactions using CRM software, ensuring seamless follow-up when needed.
  • Met customer call guidelines for service levels, handle time and productivity.

Cashier

Cook Out
02.2020 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Marlboro County High School
Bennettsville, SC
07-2023

Skills

  • Positive attitude
  • Effective communication
  • Calm and patient demeanor
  • Computer skills
  • Collaborative teamwork
  • Grading assignments
  • Individual student assistance
  • Classroom preparation and maintenance
  • Behavior redirection
  • Material preparation
  • Student supervision
  • Classroom support
  • Student tutoring
  • Excel

Timeline

Teacher's Assistant

Marlboro County High School
04.2024 - 03.2025

Customer Service Representative Agent

Verizon Wireless
01.2022 - 03.2023

Cashier

Cook Out
02.2020 - 02.2022

High School Diploma -

Marlboro County High School
Jayla Purvis