Jazmin Eichelberger
Duncan
Summary
As a customer Service professional and Small Business owner, my key objective is to identify the concern or request, and resolve as efficiently as possible, while maintaining professional courtesy, demeanor, and tone. I have a strong work ethic, am reliable, require minimal supervision and am eager to succeed.
Overview
6
6
years of professional experience
Work History
General Laborer
Siemens Manufacturing
05.2024 - Current
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
Small Business Owner/Founder
Self Employed
06.2021 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Lead Hostess/Server Trainer
Crab Du Jour
08.2021 - 05.2024
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
- Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
Sales Associate
QuikTrip
05.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Leader
Walmart
07.2019 - 05.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
High School Diploma -
JL Mann Academy
Greenville, SC05-2020
Skills
- Exceptional Customer Service
- Tailored Conflict Resolution
- Excellent verbal and written communication
- The ability to learn new things and adapt quickly to change
- Time management
- Attention to detail
Accomplishments
- Small Business Owner
- Alpha Kappa Alpha Sorority, Inc Cotillion Debutante
- ROTC
Timeline
General Laborer
Siemens Manufacturing
05.2024 - Current
Lead Hostess/Server Trainer
Crab Du Jour
08.2021 - 05.2024
Small Business Owner/Founder
Self Employed
06.2021 - Current
Sales Associate
QuikTrip
05.2020 - 08.2021
Team Leader
Walmart
07.2019 - 05.2020
High School Diploma -
JL Mann Academy
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