Jazmin Pina-Rodriguez
Rock Hill,SC
Summary
Dynamic professional with a strong background in operations support and customer service, honed as an Assistant Manager at Bajo Cero San Marcos. Proven ability to build relationships and lead teams effectively, while maintaining a professional appearance. Skilled in time management and fundraising, dedicated to achieving high performance and enhancing customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Christmas Operation
12.2025 - 12.2025
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Helped buy gifts for those in need
- Maintained clean, neat, and operational facilities to serve program needs.
Volunteer
York Road Elementary
11.2025 - 11.2025
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Painted kids Faces and they were happy
Assistant Manager
Bajo Cero San Marcos
06.2024 - 07.2025
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
Soccer Player
Northwestern High School
11.2021 - 05.2023
- Attended all practices on time with positive demeanor and willingness to work hard.
- Developed and maintained close association with various coaches and athletic personnel and attended meetings to further develop and promote tournaments.
- Maintained attitude of coachability and adaptability to handle any challenge.
- Utilized physical resilience and mental fortitude to earn roster spot on the northwestern team.
- Got moved up to captain
Crew Member
PW's
05.2022 - 03.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize aisles in assigned department.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared products, and collected payments.
Education
High School Diploma -
Northwestern High School
Rock Hill, SC06.2026
Skills
- Operations support
- Fundraising
- Professional appearance
- Relationship building
- Friendly and outgoing
- Team leadership
- Time management
- Customer service
Certification
Servsafe food handler Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Volunteer
Christmas Operation
12.2025 - 12.2025
Volunteer
York Road Elementary
11.2025 - 11.2025
Assistant Manager
Bajo Cero San Marcos
06.2024 - 07.2025
Crew Member
PW's
05.2022 - 03.2023
Soccer Player
Northwestern High School
11.2021 - 05.2023
High School Diploma -
Northwestern High School