Jazmine Quirola
Spartanburg
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Sally Beauty
04.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Key Holder
IT Student Assistant
Spartanburg Methodist College
09.2022 - 12.2023
- Engaged in user support interactions via telephone, chat and email platforms.
- Resolved trouble tickets using Fresh Service, trouble tickets involved troubleshooting tier one hardware, software, network, security, and user login issues.
- Proficient use of Microsoft Office Apps including Word, Excel, Outlook, & One Drive.
- Hands on experience with Printers, Faculty & Staff classroom setup (technology wise), & Projectors.
Movie Theater Employee
NCG Cinemas
12.2021 - 12.2022
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Worked with other staff members for smooth theater operations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Education
Bachelor of Science - Information And Computer Systems
University of South Carolina Upstate
05-2027
High School Diploma -
Spartanburg High School
05.2022
Skills
- Technical Support
- Technical Troubleshooting
- Customer Service
- Hardware Support
- Problem Solving
Languages
Spanish
Full Professional
Timeline
Retail Sales Associate
Sally Beauty
04.2023 - Current
IT Student Assistant
Spartanburg Methodist College
09.2022 - 12.2023
Movie Theater Employee
NCG Cinemas
12.2021 - 12.2022
High School Diploma -
Spartanburg High School
Bachelor of Science - Information And Computer Systems
University of South Carolina Upstate
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