Jean-Luc Mastyn
Rock Hill
Summary
Multilingual international logistics and security professional with extensive experience in global export and import operations, complemented by a strong background in administrative functions. Proficient in Dutch, English, and French, offering a diverse perspective on cross-cultural communication and collaboration. Authorized to work in the US for any employer, ready to leverage skills and expertise to drive efficiency and success in logistics management. Committed to delivering exceptional results through strategic planning and effective problem-solving.
Overview
19
19
years of professional experience
Work History
Security Officer
Northwood Office
04.2024 - Current
- 1. Patrol the premises.
- 2. Access control.
- 3. Writing reports.
- 4. Intervene on alarms.
- 5. Setups for events.
- 6. Answering incoming calls and emails.
- 7. Customer Service.
Utility Steward - Food and Nutrition
Morrison Healthcare
03.2023 - 04.2024
- Maintain required daily sanitation of the Nutrition Department equipment
- Deliver supplies to storage areas, stocks and rotates case items, transports case items from storage areas to production areas as necessary
- Assists in performing weekly and monthly inventory of food items
- Daily delivery and set up fresh, hot meals to two physicians lounges, as well as breakdown and required sanitization of room and equipment
- Ensure all stock of perishable items in the Nutrition department maintain hospital standards and stay within expiration dates.
- Submit weekly inventory of all products and perishable items
Site Supervisor/Security Officer
Metro One Security Services
01.2022 - 01.2023
- Secure premises for large Lowe’s Distribution center with 33 loading docks
- Monitor, inspect, and authorize all inbound and outbound trailers and deliveries for the distribution center.
- Schedule and fill in security coverage for 24/7, 365 for site.
- Train new security personnel on building and grounds security operating procedures.
- Maintain daily logs of events and incidents that occur on the property involving damage, theft, presence of unauthorized or unusual persons
- Inform and warn patrons of rule infractions, such as smoking, loitering, drinking alcohol
- Monitor parking decks, office buildings, and outside grounds to detect and prevent signs of potential crimes and threats, and ensure security or doors and windows.
Site Supervisor/Security Officer
Tailormade Protective Service
04.2021 - 10.2021
- Manage staff schedules for all shifts and events to minimize overtime costs
- Communicate and enforce compliance with state and local laws while emphasizing company safety and professionalism
- Meet or exceeded department performance goals, covered shifts to make certain corporate clients security needs were met at all times
- Train new security personnel on building and grounds security operating procedures.
- Maintain daily logs of events and incidents that occur on the property involving damage, theft, presence of unauthorized or unusual persons
- Inform and warn patrons of rule infractions, such as smoking, loitering, drinking alcohol
- Monitor parking decks, office buildings, and outside grounds to detect and prevent signs of potential crimes and threats, and ensure security or doors and windows.
Assistant Operation Supervisor/Assistant Vault Manager
Brinks Diamond and Jewelry Services
01.2007 - 12.2019
- Managed Transportation and Security team with preparing high value goods for export globally, providing direction and education of company’s rules, guidelines, and policies to ensure accuracy of all shipments.
- Oversaw the processing and management of import and export shipments of Diamonds, jewels, metals and cash for global clients.
- Ensured all transportation and regulatory documentation was processed in a compliant and timely manner.
- Communicated with customs clearance and transportation and airport operations to maintain transportation schedule, delivery and transportation logistics.
- Coordinated with Customer Service, Operation and Marketing departments locally as well as across the globe to provide quotes for services to existing and potential customers.
- Maintained direct communication with Operations, Sales, and Security departments regarding all changes in protocols, regulations, policies and transportation services.
- Respond to inquiries regarding the status of shipments in transit; follow through on trace requests and provide proof of delivery as requested.
- Managed relationships and performance of airlines and other vendors.
- Provide first line supervision to Cash Vault Services employees
- Oversee daily operations including but not limited to cash processing.
- Maintain safe and secure environment with the goal of ensuring that all Vault Services employees work safely.
- Leverage systems, equipment and process redesign to drive continuous improvement
- Maintain and provide quality customer service
- Secure inventories by executing controls and ensuring strict compliance with security procedures; ensure implementation of measures to reduce security losses
- Ensure employees are in compliance with federal, state and local regulations required to perform their duties
- Assist Management as needed to meet security and shipping requirements and goals.
- Cross-train and perform other duties as assigned.
Education
Diploma -
High School
BelgiumSkills
- English
- Fluent French
- Fluent Dutch
- Customer service
- Supervising experience
- Cash handling
- Security
- Organizational skills
- Microsoft Office
- Communication skills
- Management
- Manufacturing
- Analysis skills
Languages
English
Native or Bilingual
French
Native or Bilingual
Dutch
Native or Bilingual
Timeline
Security Officer
Northwood Office
04.2024 - Current
Utility Steward - Food and Nutrition
Morrison Healthcare
03.2023 - 04.2024
Site Supervisor/Security Officer
Metro One Security Services
01.2022 - 01.2023
Site Supervisor/Security Officer
Tailormade Protective Service
04.2021 - 10.2021
Assistant Operation Supervisor/Assistant Vault Manager
Brinks Diamond and Jewelry Services
01.2007 - 12.2019
Diploma -
High School