JEAN WISE
Johnsonville
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
27
27
years of professional experience
Work History
Clerical Associate
Don's Car Crushing Inc
09.2025 - Current
- Review files, records, and other documents to obtain information to respond to requests.
- Created and maintained detailed records of all office activities.
- Managed daily office operations, ensuring efficient workflow and adherence to organizational policies.
- Utilized office management software to record and track customer information.
- Input data into spreadsheets and databases.
- Processed invoices accurately and efficiently to ensure timely payments.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Maintained accurate financial records, contributing to successful audits by organizing and filing all accounts payable documents.
Dispatcher
Pathfinders Transportation
08.2017 - 04.2025
- Ensuring efficient Deliveries and pickups
- Providing excellent customer service through communication with drivers, brokers, and customers
- Assigning loads, providing routes, and monitoring driving logs
- Scheduling pickup and delivery appointments
- Experience with DAT Load Board
- Data Entry
Assistant Manager
World Finance Corporation
08.2004 - 08.2017
- Approval and Denial of Personal Loan Applications
- Running credit checks
- Daily Deposits
- Running Daily Reports
- Assisting in Tax Filing
- Data Entry
- Customer Service
Salesperson
Western Auto
01.1999 - 04.2003
- Answering customer questions and concerns via face to face and phone communication
- Running the register and providing excellent customer service
- Daily deposits
- Processing loan applications
- Data Entry
Education
High School -
Johnsonville High School
Johnsonville01.1999
Skills
- Customer Service
- Data Entry
- Shipping and Receiving
- Computer Operations
- Freight Experience
- Processing Loan Applications
- Scheduling Pickup and Delivery Appointments
- Decision-making
- Attention to detail
- Time management
- Customer relations
- Problem-solving
- Multitasking and organization
- Team collaboration
- Organizational skills
- QuickBooks
Timeline
Clerical Associate
Don's Car Crushing Inc
09.2025 - Current
Dispatcher
Pathfinders Transportation
08.2017 - 04.2025
Assistant Manager
World Finance Corporation
08.2004 - 08.2017
Salesperson
Western Auto
01.1999 - 04.2003
High School -
Johnsonville High School