Jeffrey Hilley
Effingham
Summary
Dynamic professional with a proven track record in territory management and CRM proficiency, demonstrated at Advance Auto Parts where strategic leadership significantly enhanced business growth. Skilled in fostering customer retention and executing sales strategies, I excel in fast-paced environments, driving team success and meeting ambitious sales targets.
Overview
17
17
years of professional experience
Work History
Sales/Technician
Harris Pest Control
11.2022 - Current
- Maintained current knowledge of evolving changes in marketplace.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Stayed current on company offerings and industry trends.
Production Worker
WestRock
07.2013 - 11.2022
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Organized work to meet demanding production goals.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Met production targets and tight deadlines by collaborating closely with team members.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
General Manager
Advance Auto Parts
01.2008 - 07.2013
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Education
High School Diploma -
South Florence High School
Florence, SCSkills
- CRM proficiency
- Territory management
- Sales strategies
- Competitor research
- Sales consultation
- Sales closing
- Customer retention
- Event participation
- Product and service sales
- Price quote preparation
Timeline
Sales/Technician
Harris Pest Control
11.2022 - Current
Production Worker
WestRock
07.2013 - 11.2022
General Manager
Advance Auto Parts
01.2008 - 07.2013
High School Diploma -
South Florence High School
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