Jehanna Baptiste
Beaufort
Summary
Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior, and perfect role model for campus residents.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Resident Assistant
University of South Carolina Beaufort
Beaufort
08.2025 - Current
- Assisted students in resolving conflicts and building community relationships.
- Organized and led educational programs for resident engagement and development.
- Facilitated roommate agreements to promote healthy living arrangements.
- Supported residents with academic resources and referrals to campus services.
- Monitored safety and security of residence halls during evening hours.
- Welcomed new residents and assisted with community adjustment.
- Participated in regular staff meetings with Resident Director.
- Coordinated student events such as movie nights, game nights, and other social activities.
Cashier
Publix
Beaufort
10.2024 - Current
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas.
- Handled cash, credit, and debit transactions securely.
- Resolved customer complaints with professionalism and care.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Ice Cream Server
Bruster's Real Ice Cream
Beaufort
05.2024 - Current
- Served a variety of ice cream flavors to customers efficiently.
- Maintained cleanliness and organization of the serving area and equipment.
- Assisted customers with selections and provided recommendations on toppings.
- Managed cash register transactions and processed customer payments accurately.
- Collaborated with team members to ensure timely service during peak hours.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Memorized menu items, identifying allergens to streamline service to customers.
Education
Bachelor of Science - Business Management
University of South Carolina Beaufort
Beaufort, SC 08.2023 - 02.2026
Bridges Preparatory School
Beaufort, SCSkills
- Conflict resolution
- Community engagement
- Event coordination
- Academic support
- Customer service
- Time management
- Team building
- Professional speaking
- Student leadership
- Interpersonal relationships
- Cash handling
- Organizational skills
Timeline
Resident Assistant
University of South Carolina Beaufort
08.2025 - Current
Cashier
Publix
10.2024 - Current
Ice Cream Server
Bruster's Real Ice Cream
05.2024 - Current
Bachelor of Science - Business Management
University of South Carolina Beaufort
08.2023 - 02.2026
Bridges Preparatory School