Jeniffer Vaughn
Chesnee
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
11
11
years of professional experience
2008
2008
years of post-secondary education
Work History
Server
Dennys
Boiling Springs
07.2025 - Current
- Greeted guests and provided menus.
- Accurately recorded orders on cash register and point-of-sale system.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
Lead Bartender
Applebees
Boiling Springs
01.2022 - 05.2025
- Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
- Maintained cleanliness of work area including wiping down surfaces and washing glassware.
- Performed cashier duties such as accepting payments from customers and making change accurately.
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Prepared mixed drinks according to standard recipes.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Increased average ticket amounts by upselling customers from shelf to premium brands.
- Helped with Liquor Inventory
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
Lead Bartender
Chilis Resturant
Greer
09.2019 - 01.2022
- Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
- Maintained cleanliness of work area including wiping down surfaces and washing glassware.
- Performed cashier duties such as accepting payments from customers and making change accurately.
- Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
- Maintained bar inventory, ordered supplies and restocked items as necessary.
- Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Prepared mixed drinks according to standard recipes.
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Trained new bartenders on drink preparation and upselling techniques.
Manager
Copper River Grill
Greer
08.2014 - 10.2018
- Ensured compliance with industry regulations and company policies.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- I did all truck orders for the restaurant
- Made bulk recipes from scratch
- Scheduling
- Assigned work and monitored performance of project personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
Education
Griffin Community College
Griffin, GaSkills
- Order processing
- Food safety compliance
- Cash handling
- Menu knowledge
- Inventory management
- Customer service
- Upselling techniques
- Team leadership
- Time management
- Training and development
- Problem solving
- Organizational skills
- Menu item recommendation
- Shift management
References
References available upon request.
Timeline
Server
Dennys
07.2025 - Current
Lead Bartender
Applebees
01.2022 - 05.2025
Lead Bartender
Chilis Resturant
09.2019 - 01.2022
Manager
Copper River Grill
08.2014 - 10.2018
Griffin Community College