Jennifer Bailey
Duncan
Summary
Account Specialist, utilizing my 16+ years of experience in account management and service to gain market share while increasing sales and profits. Through effective communication and efficient organization, I am successful in areas of retention, growth, and productivity. Time, task, responsibility, and resource management are all vital skills that help me excel successfully in account nurturing and development. I am a strategic thinker who is able to contribute to already proven track records within an organization while being able to offer improvements when available.
Overview
14
14
years of professional experience
Work History
Inside Sales Enterprise Division
UPS
01.2008 - 01.2022
- Managed 5-6000 accounts with an average yearly growth of $1.5 million.
- Recovered declining accounts, procured unused accounts, and grew existing accounts.
- Analyzed logistics to increase market share.
- Consistently recognized for leading in phone time, outbound call numbers and landing large accounts (100K+).
Route Settlement Clerk
Pet Dairy
Greenville
01.2008 - 01.2022
- Daily preparation and posting of customer invoices into Dairy Management System (DMS) for accounts receivable and payroll.
- Resolved invoice disputes by working with route drivers, customers and branch managers.
- Created excel reporting to reconcile inventory, pricing and labor within 5 branch grouping.
- Reporting provided daily to the senior branch leadership team to provide data on operations.
- Implemented process improvements that customized inventory tracking to more easily identify inventory discrepancies and locate associated documentation required to resolve.
- Successful document management and record retention provided.
Education
Accounting -
University of South Carolina
06-1998
College Prep -
Mauldin High School
06-1994
Skills
- Account Management
- Spreadsheet Creation
- Account Growth
- Communication
- Creativity
- Strategic Thinking
Timeline
Inside Sales Enterprise Division
UPS
01.2008 - 01.2022
Route Settlement Clerk
Pet Dairy
01.2008 - 01.2022
Accounting -
University of South Carolina
College Prep -
Mauldin High School