Jennifer Bailey
Honea Path
Summary
Dynamic Detention Sergeant with proven expertise in inmate supervision and crisis intervention at Greenville County Detention Center. Recognized for exceptional communication and decision-making skills, effectively managing emergency situations and enhancing team efficiency. Committed to maintaining safety and compliance while fostering a supportive environment for both staff and inmates. Multiple certifications.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Detention Sergeant
Greenville County Detention Center
05.2004 - 02.2026
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Maintain safety and security of staff and inmates.
- Communicate and interact effectively with the public, emergency personnel and the various entities of the Criminal Justice System.
- Review and process judicial documents.
- Make decisions concerning inmate problems and concerns.
- Calculate employer time cards, scheduling and overseeing the shift’s Field Training Officer Program.
- Supervised daily operations within detention facility, ensuring compliance with safety protocols and regulations.
- Handled emergency situations effectively by following established protocols and utilizing crisis intervention techniques when necessary.
Server
O Charley’s Restaurant
09.2003 - 05.2004
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Memorized menu items, specials, and preparation methods to assist customers effectively.
- Processed orders accurately using point-of-sale systems to ensure timely service delivery.
- Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
- Trained new servers on restaurant protocols and customer service standards for consistency in service quality.
- Managed multiple tables efficiently while ensuring prompt attention to guests' needs and inquiries.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Tuckers Resturant
06.2002 - 08.2003
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed order accuracy through effective communication with kitchen staff and customers.
- Assisted in training new team members on menu items and service standards.
- Operated point-of-sale system efficiently to process transactions and handle payments.
Assistant Manager
Chocolate Express
02.1999 - 04.2002
- Coordinated daily operations to enhance customer service and improve team efficiency.
- Assisted in managing inventory levels, ensuring product availability and minimizing waste.
- Developed training materials for new staff, fostering a knowledgeable team environment.
- Implemented process improvements that streamlined order fulfillment and increased accuracy.
Education
Associate of Science - Criminal Justice
Greenville Technical College
Greenville, South Carolina, SCSkills
- Inmate supervision
- Restraint techniques
- Computer skills
- Incident investigation
- Policy enforcement
- Crisis intervention
- Report preparation
- First aid administration
- Multitasking
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Decision-making
Certification
Hostage and Crisis Negotiator, CIT Training, Narcan Certified, AED/First Aid, Transport/Firearms, Field Training Officer Certified, Pepper-ball gun and Taser Certified.
Timeline
Detention Sergeant
Greenville County Detention Center
05.2004 - 02.2026
Server
O Charley’s Restaurant
09.2003 - 05.2004
Server
Tuckers Resturant
06.2002 - 08.2003
Assistant Manager
Chocolate Express
02.1999 - 04.2002
Associate of Science - Criminal Justice
Greenville Technical College