Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jennifer Conard

Summerville

Summary

Results-driven professional with extensive experience in asset protection and team leadership. Known for developing effective loss prevention strategies and training staff on compliance and theft prevention techniques. Committed to fostering a secure retail environment and reducing shrinkage.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Asset Protection Manager

Walmart
Charleston
04.2022 - Current
  • Implemented loss prevention strategies to safeguard store assets.
  • Trained staff on theft prevention techniques and store policies.
  • Monitored surveillance systems for suspicious activities and incidents.
  • Collaborated with law enforcement during investigations of theft incidents.
  • Developed and maintained relationships with local security vendors.
  • Led team meetings to discuss asset protection goals and initiatives.
  • Conducted investigations of shoplifting incidents and employee theft cases.
  • Developed strategies for reducing losses due to theft, fraud or vandalism.
  • Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
  • Maintained up-to-date knowledge of applicable laws, regulations, policies, procedures, techniques and trends pertaining to asset protection.
  • Ensured compliance with federal, state and local laws and regulations relating to asset protection.
  • Conducted audits of store inventory to detect any discrepancies in stock levels.
  • Provided guidance and assistance in resolving disputes between customers or employees.
  • Apprehended trespassers and rule violators and removed from premises.
  • Investigated shrink results outside acceptable ranges to determine causes and prevent recurrence.

Assistant Store Manager

Walmart
Charleston
04.2016 - 11.2022
  • Supervised daily store operations and ensured compliance with company policies.
  • Developed staff schedules to optimize coverage during peak shopping hours.
  • Resolved customer complaints promptly to maintain high satisfaction levels.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Prepared staff work schedules and assigned team members to specific duties.

Owner

Luxe Espresso and Wine Bar
Summerville
11.2020 - 08.2021
  • Managed daily operations of business, including hiring and training staff.
  • Provided direction and guidance to employees.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Trained and supervised baristas and support staff.
  • Ensured compliance with health and safety regulations.
  • Monitored stock levels of ingredients, beverages, supplies, and equipment needed for daily operations.
  • Developed detailed event plans and timelines to ensure successful execution of events.
  • Oversaw financial management, including budgeting and cost control measures.

Associate

Walmart
Greencastle
05.2006 - 05.2015
  • Operated forklifts to move products within the warehouse efficiently.
  • Maintained a clean and organized workspace to ensure safety standards.
  • Operated pallet jack and other equipment to move goods within the warehouse.
  • Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
  • Stretched wrap and move skids to finished goods staging area.
  • Picked and packed orders accurately for timely shipment.

Education

High School Diploma -

Northview High School
Brazil, IN
05-2006

Associate of Science -

Vincennes University
Vincennes, IN

Skills

  • Retail Theft Prevention
  • Retail operations management
  • Problem-solving
  • Performance management
  • Adaptability and flexibility
  • Regulatory compliance
  • Crisis management
  • Team leadership
  • Customer service
  • Effective communication

Certification

  • Lean Six Sigma White Belt. Certification number: Utrtdz6Zfd Certification Date: March 17, 2021
  • Wicklander-Zulawksi & Associates: Investigative Interviewing Techniques: Level 1 certificate of completion. October 11-12,2023
  • Credentials of Ministry. Universal Life Church. Certification date: January 26, 2022
  • National Registry Of Food Safety Professionals: Issue date: April 5,2023 Expiration date April 5,2028. Certificate No: 21934667

Timeline

Asset Protection Manager

Walmart
04.2022 - Current

Owner

Luxe Espresso and Wine Bar
11.2020 - 08.2021

Assistant Store Manager

Walmart
04.2016 - 11.2022

Associate

Walmart
05.2006 - 05.2015

High School Diploma -

Northview High School

Associate of Science -

Vincennes University

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Jennifer Conard