Jennifer Cox
Simpsonville,SC
Summary
Dedicated Counseling Clerk committed to supporting students, staff, and families through compassion, organization, and effective problem-solving. Passionate about fostering a welcoming and efficient environment where every student feels valued and understood. Known for excellent communication skills and the ability to multitask effectively in high-pressure situations, thriving in the dynamic landscape of school support. Collaborates with counselors, manages essential records, and provides assistance during challenging moments, focusing on delivering kindness, structure, and unwavering support in every interaction.
Overview
19
19
years of professional experience
Work History
Counseling Clerk
Greenville County Schools
06.2021 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized student documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Greeted every guest with personable approach and provided knowledgeable service.
- Verified paperwork accuracy and checked for completion prior to processing.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
Capstone Kids Director
Capstone Church
06.2016 - 06.2021
- Plan weekly lessons for preschool and elementary classes using chosen curriculum – including large group lessons, devotionals, and providing supplies to all classrooms.
- Schedule volunteers using Planning Center and fills in holes and finds subs when needed.
- Help recruit and train volunteers with the Volunteer Coordinator
- Attend weekly staff meetings
- Encourage and support CK volunteers
- Develop and identify volunteers to move through the Volunteer Pipeline
- Coordinate and communicates preregistration for Sunday mornings and events
- Plan quarterly special events for families
- Plan summer discipleship opportunities for kids
- Direct the planning and execution of Cross Training Sports Camp
- Work with other staff members to teach and give practical ways for families to live on mission
- Work with families to share the gospel with their children and assist the as they disciple children who have made a profession of faith and are ready to be baptized
- A presence in local schools where kids are active in Capstone Church attend, go to kid’s games and events (pre covid)
- Send correspondence to first time visitors
- Follow up with families who have missed several weeks
- Oversee the social media updates and the CK Facebook page with announcements and current units of study
- Send weekly emails to parents with lesson reviews and other important info
- Create an exciting, Christ centered, fun and safe space during The Gathering
- Create and adhere to annual budget
Admissions Counselor
GHS
10.2010 - 06.2016
- Learned and mastered three different operation systems as GHS switched
- Was chosen to be the Super User for my team - duties include training others on my team, attending extra training, and staying on top of new developments and changes within the system – making sure those changes are communicated to my fellow teammates, be available to help teammates with questions/problems
- Obtain missing information on patient accounts
- Print all forms needing to be signed on patients admission
- Creating estimate for patient’s surgeries
- Trained to cover MIP, Roger C Peace, ER, and OB when someone is absent
- Participated in required continuing education classes
- Collected payments
Director
Classy Kids CDC
08.2006 - 10.2010
- Oversaw the daily operations of the childcare center
- Over hiring/termination of employees
- Making sure everyone on staff follows all DSS, DHEC, ABC, and the state fire marshall regulations at all times
- Employee scheduling
- Customer accounts - collecting tuition, registration fees, field trip fees
- Ordering of center supplies
- Maintaining a trusting relationship with parents of the center
- Solving problems by implementing a positive solution
- Addressing parent and staff concerns
- Reporting/fixing maintenance issues
- Training of staff
- Showing the center to prospective parents
- Planning of monthly calendars including activities/field trips
- Providing a safe and loving environment for the parents, staff, and children
- Proficient in Microsoft Word, Excel, ProCare, and Print Shop
- Daily Deposit
Education
Bachlor's - Human Services - Behavioral Health
Anderson University
Anderson, South Carolina High School Diploma -
Hillcrest High School
Skills
- Effective communication abilities
- proficient in solution identification
- Adaptability
- Skilled at prioritizing tasks simultaneously
- engaging with children
- detail-oriented organization
- Effective in both team and solo environments
- Skilled in high-pressure environments
- Data analysis
- Accurate data input
- Efficient records retrieval
Timeline
Counseling Clerk
Greenville County Schools
06.2021 - Current
Capstone Kids Director
Capstone Church
06.2016 - 06.2021
Admissions Counselor
GHS
10.2010 - 06.2016
Director
Classy Kids CDC
08.2006 - 10.2010
Bachlor's - Human Services - Behavioral Health
Anderson University
High School Diploma -
Hillcrest High School